Awards program shines spotlight on standout companies raising the bar for exceptional customer service NEW…
LEHI, Utah, Dec. 14, 2023 /PRNewswire/ — In the 2024 Experience Strategy Trend Report, Stone Mantel asked over 3,200 customers…
Recognition grows for ChurnZero’s leadership and vision in customer success, innovative product roadmap, and dedicated…
Unique Insights, Analytics and Real-Time Benchmarking Helps Consumer Tech Determine How to Best Execute Customer…
Pega’s AI and automation-powered customer service solution helps service teams work smarter to create optimal…
New report from Glance provides guidance to enterprises striving for CX excellence WAKEFIELD, Mass., Dec.…
A qualitative study of 400 senior CX executives reveals structural, attitudinaland technological opportunities, with CX…
Focused on Customer Needs: Macorva’s AI Reports Drive Fast, Informed Decision-making for Managers HOUSTON, Dec. 6,…
Report highly rates Oracle Fusion Service for Completeness of Vision and Ability to Execute AUSTIN, Texas, Dec. 6,…
NEW YORK, Dec. 5, 2023 /PRNewswire/ — Teleperformance, a global leader in digital business services,…