Author: PRNEWSWIRE

CX

WASHINGTON, Dec. 10, 2024 /PRNewswire/ — ChurnZero, the platform and partner for customer success, has launched an integration with Gong, the revenue AI company, to help customer success (CS) teams manage and understand their existing customers more efficiently. The integration automatically pulls Gong’s customer interaction data and AI-powered insights into ChurnZero’s workflows, giving CS teams seamless access to insights and action items from customer engagements within their customer success platform. ChurnZero users can access their Gong customer interaction data and insights with AI-generated highlights, analysis, and transcripts in their ChurnZero Command Center dashboards and customer profile timelines. Users can also create segments based on meeting note content, enabling…

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PHILADELPHIA, Dec. 9, 2024 /PRNewswire/ — Xavier Creative House (XCH) proudly announces the appointment of Nicole Markley as the new Director of Operations. Bringing over two decades of operational and financial leadership experience, Nicole will drive XCH’s operational and financial strategy as the company continues its dynamic growth within the healthcare marketing space. Markley’s career is distinguished by her ability to navigate complex business challenges with innovative solutions. In her most recent role as EOS® Integrator and Director of Finance and Administration at Storylink Creative, Nicole successfully led the company in financial planning, financial and business operations, and managed all aspects of human resources. Her…

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New Designation Formally Recognizes Infor’s Deep Retail Expertise NEW YORK, Dec. 9, 2024 /PRNewswire/ — Infor, the industry cloud complete company, today announced that it has achieved Amazon Web Services (AWS) Consumer Goods Competency status. As an AWS Partner, Infor has earned the AWS Consumer Goods Competency designation, which recognizes its expertise in delivering validated solutions to help consumer goods brands overcome operational challenges within the industry. By leveraging deep industry knowledge and proven AWS solutions, Infor empowers clients to streamline their operating models and achieve greater efficiency at scale. Infor has achieved the AWS Consumer Goods Competency, distinguishing itself as a provider that has demonstrated…

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SAN FRANCISCO, Dec. 9, 2024 /PRNewswire/ — Skai, the leading omnichannel advertising platform specializing in commerce media, and NIQ, the world’s leading consumer intelligence and omnichannel analytics company, today announced a strategic alliance designed to enhance retail media performance with cutting-edge digital shelf intelligence and omnichannel measurement capabilities. The alliance launches with the inclusion of NIQ’s Digital Shelf insights—including data on product content, inventory, pricing, promotions, and more—into Skai’s platform. This collaboration enables marketers to make real-time, data-driven optimizations to maximize profitability, incremental sales, and market share across retail media networks globally. “This collaboration unlocks capabilities we haven’t had access to before via…

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Data integration firm recognized for second year in a row DENVER and MANCHESTER, England, Dec. 9, 2024 /PRNewswire/ — Data pipeline platform provider Matillion has been named a Challenger in the 2024 Gartner® Magic Quadrant™ for Data Integration Tools, being recognized for the second year running. “Data plays an even more important role as organizations grapple with the demand of not only analytics but also AI applications and use cases. Data is the lifeblood and data teams are the key. “Bringing AI to the data integration landscape to make teams even more productive and also provide the ability to build AI pipelines leveraging Snowflake Cortex,…

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PLANO, Texas , Dec. 9, 2024 /PRNewswire/ — Fortress Solutions, a global leader in telecom and technology services, announces the appointment of Dan Lakey as Chief Revenue Officer (CRO). With a proven track record of delivering exceptional business results and fostering customer outcome success, Lakey will lead the company’s revenue generation strategies, driving growth across key markets and expanding the reach of the FortressONE platform. Dan’s extensive experience will help accelerate our growth while delivering unparalleled service and value to customers.Post this Lakey has over 30 years of experience that has been dedicated entirely to the telecommunication industry holding titles from Engineer for Verizon/NYNEX to…

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New direct route from Texas to Florida serves growing technology markets STOCKHOLM, Dec. 9, 2024 /PRNewswire/ — Arelion today announced it has deployed a new, fully diverse route from Houston, TX, to Jacksonville, FL, via Slidell, LA, Mobile, AL and Tallahassee, FL. This direct route provides wholesale and enterprise customers with low-latency IP services and terabit-scale capacities to support AI/ML applications and East-West traffic flows. Through this new route, Arelion connects traffic flows from East Coast landing stations to its PoPs in Texas and Mexico, driving growth in booming data center and technology markets along the Gulf Coast. This network expansion also adds a fourth diverse path into Tallahassee to complement Arelion’s existing Florida network and provides a new Tier 1 internet…

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DELRAY BEACH, Fla., Dec. 5, 2024 /PRNewswire/ — The Content Detection Market is projected to grow from USD 16.48 billion in 2024 to USD 31.42 billion by 2029 at a Compound Annual Growth Rate (CAGR) of 16.9% during the forecast period, according to a new report by MarketsandMarkets™. Effective content management and the emergence of online content create a pull for industries dealing with content detection. Social media, content-rich systems, streaming services, etc. are facing an increasing threat from misinformation, offensive materials, copyright infringements, etc. AI and ML developments have enhanced the detection of any offensive, illegal, or misleading information, and regulations. The increased concern about brand safety and…

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AMSTERDAM, Dec. 5, 2024 /PRNewswire/ — Mambu, a leading cloud banking platform, has announced the acquisition of Numeral, a French payment technology provider for banks and fintechs. The acquisition strengthens Mambu’s position as an industry leader, in a move that underscores market confidence and growing demand for modern financial experiences. The addition of advanced payment capabilities represents a significant investment in the next phase of Mambu’s growth as an established market player. With Numeral’s platform, Mambu is set to drive new value from wider audience segments that will increase its overall share of the market. It also offers a unique strategic fit to the…

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Digital Audio Pioneer will Guide Vision and Expansion into New Markets for the Independent, Full-circle Audio Company PITTSBURGH, Dec. 5, 2024 /PRNewswire/ — SoundStack, the audio-as-a-service (AaaS) company, today announces the appointment of Rockie Thomas as Chief Strategy Officer (CSO). In the newly-formed role, Thomas will be fundamental in directing the company’s strategic vision and cementing its leadership position in podcasting/streaming radio, programmatic advertising, hosting/delivery, measurement, and more. She was previously the company’s Chief Revenue Officer. “The ability for every kind of audio publisher – podcast network, streaming radio station, enterprise, multi-channel media giant – to have agency over their business is the cornerstone of their…

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