Author: PRNEWSWIRE

CX

New real-time customer insights platform powered by Qualtrics allowed Lumen to increase NPS scores 17 points year over year Lumen found that when their frontline service technicians feel recognized for delivering excellent customer service, they are nine times more likely to resolve customer issues in a single visit PROVO, Utah and SEATTLE, Oct. 1, 2024 /PRNewswire/ — Qualtrics, the leader and creator of the experience management (XM) category, expanded on its partnership with Lumen, a global enterprise technology platform and telecommunications company, to redesign Lumen’s customer and employee experience programs and improve the service it provides to customers. Powered by Qualtrics XM® for Customer Experience suite and…

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AI-Driven Campaign to Run Until End of November, Featuring Global K-pop Sensation NewJeans as Honorary Ambassador NEW YORK, Sept. 26, 2024 /PRNewswire/ — The Korea Tourism Organization (KTO) has officially kicked off its annual digital advertising initiative, the “Korea Now Ad-Tech Campaign,” designed to showcase Korea as a must-visit travel destination across the United States and Canada. The campaign, which began last week and will continue through November, utilizes cutting-edge AI technology to deliver precisely tailored messages to different traveler segments, elevating Korea’s allure for a diverse audience. The “Korea Now Ad-Tech Campaign” represents a major innovation in destination marketing, using AI to identify and…

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Stori brings deep experience in scaling full-stack companies and driving technological advancement to accelerate customer growth SAN FRANCISCO, Sept. 26, 2024 /PRNewswire/ — Bright Machines, the leader in software-defined manufacturing, today announced that Chris Stori has been appointed Chief Executive Officer of the company. Stori will lead Bright Machines into its next phase of growth delivering a suite of software-defined automation services for electronics manufacturing customers, including complex server assembly to meet the exploding demand for AI infrastructure. Bright Machines’ automated solution is achieved through a software-driven robotics stack. By leveraging computer vision, machine learning, and proprietary software, Bright Machines’ levels of speed, visibility, and…

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DELRAY BEACH, Fla., Sept. 26, 2024 /PRNewswire/ — The global API Management Market will grow from USD 7.67 billion in 2024 to USD 16.93 billion by 2029 at a compounded annual growth rate (CAGR) of 17.1% during the forecast period, according to a new report by MarketsandMarkets™. API management platforms transform how businesses manage and deploy APIs, making integration more seamless and secure. By providing tools for creating, deploying, and monitoring APIs, these platforms enable organizations to handle their digital assets efficiently. API management integrates various security protocols, analytics, and traffic management technologies to ensure scalability and optimal performance. Additionally, it fosters easier collaboration between internal systems and…

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The all-in-one video powered community platform introduces end-to-end generative AI solution to simplify content creation while ensuring brand alignment and audience engagement. ORLANDO, Fla., Sept. 26, 2024 /PRNewswire/ — FanHero, the all-in-one, AI-powered platform for content creation, community building, and monetization, announces the launch of its generative AI content generation platform, FanHero CREATOR Enterprise. This advanced generative AI system helps brands produce high-quality, personalized content with unparalleled efficiency. CREATOR Enterprise converts user data, text prompts, and media files into compelling and customizable videos, documents, courses, and other digital and print materials–all within the FanHero platform. CREATOR Enterprise key benefits include: Using powerful multimodal generative…

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Verified Market Research® a leading provider of business intelligence and market analysis is thrilled to announce the release of its comprehensive and authoritative report on the, “Industrial Vision Systems Market Size and Forecast,” a comprehensive study tailored to provide actionable insights and strategic guidance addressing the growing demand for automation, quality control, and manufacturing efficiency across various sectors. LEWES, Del., Sept. 26, 2024 /PRNewswire/ — The Global Industrial Vision Systems Market Size is projected to grow at a CAGR of 8.53% from 2024 to 2031, according to a new report published by Verified Market Research®. The report reveals that the market was valued at USD 14.25…

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Company Partnership Combines Market Data and Pay Equity Expertise to Achieve Fair, Consistent, and Explainable Compensation NEWPORT BEACH, Calif. and SEATTLE, Sept. 25, 2024 /PRNewswire/ — Compa, the leading provider of compensation market data, and Syndio, the industry pioneer in pay transparency solutions, entered into a strategic partnership today that will better equip organizations to build transparent, equitable, and competitive compensation strategies in the face of increasing pay transparency demands and evolving legislation across the world. With legislation like the EU Pay Transparency Directive looming and workers demanding greater pay clarity, companies are in the hot seat to not only explain their pay practices, but…

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Verified Market Research® a leading provider of business intelligence and market analysis is thrilled to announce the release of its comprehensive and authoritative report on the, “Legal Analytics Market Size and Forecast,” a comprehensive study tailored to provide actionable insights and strategic guidance to empower industry leaders, law firms, and corporate legal departments to stay ahead of the competition in this evolving landscape. LEWES, Del., Sept. 25, 2024 /PRNewswire/ — The Global Legal Analytics Market Size is projected to grow at a CAGR of 31.6% from 2024 to 2031, according to a new report published by Verified Market Research®. The report reveals that the market was…

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CX

NEW YORK, Sept. 25, 2024 /PRNewswire/ — The Block, a leader in crypto research and a trusted source for digital asset insights, is proud to announce the launch of Connect, the latest addition to its professional tools suite, The Block Pro. This innovative, real-time, in-platform chat feature is designed to revolutionize how users interact with The Block’s vast array of resources and experts, further solidifying the company’s position as the premier information services brand in the digital asset space. Connect offers Pro users direct messaging capabilities, enabling them to instantly engage with The Block’s team, including its renowned research division. This feature is designed for users who require…

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CX

STOCKHOLM, Sept. 25, 2024 /PRNewswire/ — Neonode Inc. (NASDAQ: NEON) (“Neonode”) is pleased to announce a new license agreement for an evolution of its licensable Touch Sensor Module (“TSM”) technology. NEXTY Electronics Corporation (“NEXTY Electronics”), an electronics trading company of the Toyota Tsusho Group, has selected Neonode’s TSM technology for sensor development and manufacturing of the next-generation amusement machines for a leading manufacturer in Japan’s amusement market. The agreement includes an upfront technology access fee and future royalties and is estimated to have a value of US$2–3 million over the next four to five years. NEXTY Electronics chose to license Neonode’s latest TSM offering, primarily…

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