Customer Journey Orchestration - Ciente

Browsing: Customer Journey Orchestration

Glance recognized among notable vendors in CX orchestration landscape report

By PRNEWSWIREFebruary 8, 20240

Report highlights real-time impact of customer journey orchestration through data, AI and CX technologies WAKEFIELD, Mass., Feb. 8, 2024 /PRNewswire/ — Glance,…

Op-ed

Why Marketers Should Focus on Customer Journey Orchestration

By Ciente Editorial TeamNovember 9, 20230

Customer journey orchestration is about building genuine connections with prospects and customers. Why is a customer-centric approach crucial in today’s omnichannel environment?