WOW! REPORTS FIRST QUARTER 2024 RESULTS

First Quarter 2024 High-Speed Data Revenue increased 1% from the same period last year to $106.2 million

ENGLEWOOD, Colo., May 7, 2024 /PRNewswire/ — WideOpenWest, Inc. (“WOW!” or the “Company”) (NYSE: WOW), one of the nation’s leading broadband providers, with an efficient, high-performing network that passes 1.9 million residential, business and wholesale consumers, today announced financial and operating results for the first quarter ended March 31, 2024.

First Quarter 2024 Highlights⁽¹⁾

Total Revenue of $161.5 million, a decrease of $10.7 million, or 6.2% compared to the first quarter of 2023
HSD Revenue totaled $106.2 million, an increase of $1.0 million, or 1.0%, compared to the first quarter of 2023
Net Loss was $15.0 million for the quarter ended March 31, 2024
Adjusted EBITDA of $67.4 million, an increase of $2.2 million, or 3.4%, compared to the first quarter of 2023
Passed approximately 18,100 new homes in Greenfield and Edge-out markets in the first quarter of 2024
Jose Segrera joined WOW!’s Board of Directors and will become Chair of the Audit Committee

“Our first quarter results represent a strong start to the year as we make further progress in our new Greenfield markets and continued improvements in our legacy footprint,” said Teresa Elder, WOW!’s CEO. “The strong penetration rates across our business reinforces our conviction in our strategy and confidence in our teams to continue growing our business.”

“Our first quarter results which included year-over-year growth in high-speed data revenue, ARPU and Adjusted EBITDA, reflect the momentum we are seeing across our business,” said John Rego, WOW!’s CFO. “We are continuing to aggressively manage our cost base while also driving further growth in our broadband-first strategy.”

Revenue
Total Revenue was $161.5 million for the quarter ended March 31, 2024, down $10.7 million, or 6%, as compared to the corresponding period in 2023.

Total Subscription Revenue for the quarter ended March 31, 2024 was $149.0 million, down $10.4 million, or 7%, as compared to the corresponding period in 2023. The decrease is primarily driven by a shift in service offering mix as we continue to experience a reduction in Video and Telephony RGUs, coupled with a decrease in volume across all services. The decrease is partially offset by an increase in average revenue per unit (“ARPU”) driven by rate increases issued in the third quarter of 2023 and first quarter of 2024.

Other Business Services Revenue totaled $5.3 million for the quarter ended March 31, 2024, up $0.1 million, or 2%, as compared with the corresponding period in 2023.

Other Revenue totaled $7.2 million for the quarter ended March 31, 2024, down $0.4 million, or 5%, as compared to the corresponding period in 2023 primarily due to decreases in advertising and shopping revenue partially offset by an increase in paper statement revenue.


(1)	Refer to “Non-GAAP Financial Measures” “Unaudited Reconciliations of GAAP Measures to Non-GAAP Measures,” and “Subscriber Information” in this Press Release for definitions and information related to Adjusted EBITDA, Adjusted EBITDA margin and reconciliation of non-GAAP measures to the closest comparable GAAP measures and why our management thinks it is beneficial to present such non-GAAP measures.

Costs and Expenses
Operating Expenses (excluding Depreciation and Amortization) totaled $67.5 million for the quarter ended March 31, 2024, down $10.6 million, or 14%, compared to the corresponding period in 2023. The decrease was primarily driven by decreases in direct operating expense, specifically programming expense, which aligns with the reduction in Video RGUs between periods, as well as increases in capitalizable expenses, and decreases in insurance expenses. Selling, General, and Administrative expenses totaled $36.4 million for the quarter ended March 31, 2024, down $49.1 million, or 57%, compared to the corresponding period in 2023. The decrease is primarily attributable to the effect of the patent litigation settlement incurred in 2023, and a decrease in stock compensation expense, marketing expenses, and certain cash compensation expenses partially offset by increases in employee severance charges and other professional service fees.

Net Loss
Net Loss for the quarter ended March 31, 2024 was $15.0 million as compared to net loss of $38.0 million for the quarter ended March 31, 2023. Net Profit Margin was (9.3)% for the quarter ended March 31, 2024 as compared to (22.1)% for the quarter ended March 31, 2023.

Adjusted EBITDA
Adjusted EBITDA for the quarter ended March 31, 2024, was $67.4 million, an increase of $2.2 million, compared to the corresponding period in 2023. Adjusted EBITDA margin was 41.7% for the quarter ended March 31, 2024, as compared to 37.9% for the quarter ended March 31, 2023.

Subscribers
WOW! reported Total Subscribers of 500,700 as of March 31, 2024, a decrease of 26,600, or 5%, compared to March 31, 2023, down 3,400 compared to December 31, 2023. HSD RGUs totaled 489,700 as of March 31, 2024, a decrease of 19,000, or 4%, compared to March 31, 2023, and down 400 compared to December 31, 2023.

Market Expansion
Market Expansion projects reached a total of 18,100 additional homes passed for the quarter ended March 31, 2024, including 15,100 additional homes in Greenfield markets and 3,000 additional homes in Edge-out projects. As of March 31, 2024, Greenfield initiatives passed a total of 45,500 homes and 5,700 subscribers, representing a 12.5% penetration rate.

At March 31, 2024, the 2024 Edge-out projects passed 2,500 new homes and 800 subscribers, representing a 32.0% penetration rate. The 2023 Edge-out projects include 5,000 Subscribers, which represents 27.0% penetration on such nodes. The 2022 Edge-out projects include 900 Subscribers, which represents 31.0% on such nodes.

Capital Expenditures
Capital Expenditures totaled $72.5 million for the quarter ended March 31, 2024, representing a $12.3 million increase compared to the quarter ended March 31, 2023. The increase is primarily related to increases in costs related to our market expansion in locations adjacent and nonadjacent to our existing network through our greenfield initiatives. Core Capital Expenditures, or total capital expenditures excluding expansion capital expenditures, equated to 16% of Total Revenue for the quarter ended March 31, 2024.

Liquidity and Leverage
As of March 31, 2024, the total outstanding amount of long-term debt and finance lease obligations was $969.9 million, and cash and cash equivalents were $19.2 million. Total Net Leverage as of March 31, 2024, was 3.4x on a LTM Adjusted EBITDA basis and undrawn revolver capacity totaled $4.3 million.

Second Quarter 2024 Guidance

		Q2 2024
HSD Revenue		$104.0 – $107.0 million
Total Revenue		$158.0 – $161.0 million
Adjusted EBITDA		$63.0 – $66.0 million

HSD net additions		(2,000) – (500)

Webcast
WOW! will host a webcast and conference call on Tuesday, May 7, 2024 at 8:00 a.m. ET to discuss the financial and operating results contained in this press release. The conference call and webcast will be broadcast live on the Company’s investor relations website at ir.wowway.com. Those parties interested in participating can use the information as follows:

Call Date:	Tuesday, May 7, 2024	Call Time:	8:00 a.m. Eastern
Dial In:	(800) 715-9871	International:	(646) 307-1963
Conf. ID:	9830786

A replay of the call will be available on Tuesday, May 7, 2024 on the investor relations website.

WIDEOPENWEST, INC. AND SUBSIDIARIESCONSOLIDATED BALANCE SHEETS(unaudited)

	March 31,		December 31,
	2024		2023
	(in millions, except share data)
Assets
Current assets
Cash and cash equivalents	$	19.2	$	23.4
Accounts receivable—trade, net of allowance for doubtful accounts of $6.4 and $6.7, respectively		37.3		38.8
Accounts receivable—other, net		8.4		9.5
Prepaid expenses and other		47.0		38.5
Total current assets		111.9		110.2
Right-of-use lease assets—operating		21.6		20.1
Property, plant and equipment, net		848.1		830.4
Franchise operating rights		278.3		278.3
Goodwill		225.1		225.1
Intangible assets subject to amortization, net		0.9		1.0
Other non-current assets		50.1		49.6
Total assets	$	1,536.0	$	1,514.7
Liabilities and stockholders’ equity
Current liabilities
Accounts payable—trade	$	61.8	$	59.5
Accrued interest		1.8		1.6
Current portion of long-term lease liability—operating		4.4		4.3
Accrued liabilities and other		58.2		60.0
Current portion of long-term debt and finance lease obligations		17.5		18.8
Current portion of unearned service revenue		25.4		25.4
Total current liabilities		169.1		169.6
Long-term debt and finance lease obligations—less current portion and debt issuance costs		952.4		915.7
Long-term lease liability—operating		19.5		18.0
Deferred income taxes, net		124.2		125.7
Other non-current liabilities		26.2		27.5
Total liabilities		1,291.4		1,256.5
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $0.01 par value, 100,000,000 shares authorized; 0 shares issued and outstanding		—		—
Common stock, $0.01 par value, 700,000,000 shares authorized; 98,706,060 and 98,594,629 issued as of March 31, 2024 and December 31, 2023, respectively; 83,329,326 and 83,557,786 outstanding as of March 31, 2024 and December 31, 2023, respectively		1.0		1.0
Additional paid-in capital		394.8		391.8
Retained earnings		5.3		20.3
Treasury stock at cost, 15,376,734 and 15,036,843 shares as of March 31, 2024 and December 31, 2023, respectively		(156.5)		(154.9)
Total stockholders’ equity		244.6		258.2
Total liabilities and stockholders’ equity	$	1,536.0	$	1,514.7

WIDEOPENWEST, INC. AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED(unaudited)

	Three months ended
	March 31,
	2024		2023
	(in millions, except for share data)
Revenue:
HSD	$	106.2	$	105.2
Video		31.8		42.1
Telephony		11.0		12.1
Total subscription services revenue		149.0		159.4
Other business services		5.3		5.2
Other		7.2		7.6
Total revenue		161.5		172.2

Costs and expenses:
Operating (excluding depreciation and amortization)		67.5		78.1
Selling, general and administrative		36.4		85.5
Depreciation and amortization		52.4		45.5
		156.3		209.1
Income (loss) from operations		5.2		(36.9)
Other income (expense):
Interest expense		(21.0)		(14.9)
Other income, net		0.3		1.2
Loss from operations before provision for income tax		(15.5)		(50.6)
Income tax benefit		0.5		12.6
Net loss	$	(15.0)	$	(38.0)

Basic and diluted loss per common share
Basic	$	(0.18)	$	(0.46)
Diluted	$	(0.18)	$	(0.46)
Weighted-average common shares outstanding
Basic		81,347,672		83,028,769
Diluted		81,347,672		83,028,769

WIDEOPENWEST, INC. AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF CASH FLOWS(unaudited)

	Three months ended
	March 31,
	2024		2023
	(in millions)
Cash flows from operating activities:
Net loss	$	(15.0)	$	(38.0)
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization		52.7		45.5
Deferred income taxes		(1.4)		(14.5)
Provision for doubtful accounts		2.7		2.6
Gain on sale of operating assets, net		(0.3)		—
Amortization of debt issuance costs and discount		0.4		0.4
Change in fair value of derivative instruments		1.1		—
Non-cash compensation		3.0		5.4
Other non-cash items		(0.2)		(0.1)
Changes in operating assets and liabilities:
Receivables and other operating assets		(6.0)		(5.4)
Payables and accruals		(3.8)		36.7
Net cash provided by operating activities	$	33.2	$	32.6
Cash flows from investing activities:
Capital expenditures	$	(72.5)	$	(60.2)
Other investing activities		—		0.1
Net cash used in investing activities	$	(72.5)	$	(60.1)
Cash flows from financing activities:
Proceeds from issuance of long-term debt, net	$	40.0	$	51.0
Payments on long-term debt and finance lease obligations		(5.4)		(4.9)
Reimbursement of finance lease payments		1.7		—
Purchase of shares		(1.2)		(28.4)
Net cash provided by financing activities	$	35.1	$	17.7
Decrease in cash and cash equivalents		(4.2)		(9.8)
Cash and cash equivalents, beginning of period		23.4		31.0
Cash and cash equivalents, end of period	$	19.2	$	21.2
Supplemental disclosures of cash flow information:
Cash paid during the periods for interest, net	$	19.3	$	14.5
Cash paid during the periods for income taxes	$	—	$	—
Cash received during the periods for refunds of income taxes	$	—	$	4.3
Non-cash operating activities:
Operating lease additions	$	2.5	$	0.8
Non-cash investing and financing activities:
Finance lease additions	$	0.5	$	1.9
Excise tax payable	$	0.4	$	—
Capital expenditures within accounts payable and accruals	$	41.4	$	32.2

About WOW!
WOW! is one of the nation’s leading broadband providers, with an efficient, high-performing network that passes 1.9 million residential, business and wholesale consumers. WOW! provides services in 16 markets, primarily in the Midwest and Southeast, including Michigan, Alabama, Tennessee, South Carolina, Florida and Georgia. With an expansive portfolio of advanced services, including high-speed Internet services, cable TV, phone, business data, voice, and cloud services, the company is dedicated to providing outstanding service at affordable prices. WOW! also serves as a leader in exceptional human resources practices, having been recognized nine times by the National Association for Business Resources as a Best & Brightest Company to Work For in the Nation® for the 10th time and by the National Association for Business Resources (NABR) for the sixth consecutive year. Visit www.wowway.com for more information.

Cautionary Statement Regarding Forward-Looking Statements
Certain statements in this press release that are not historical facts contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements represent our goals, beliefs, plans and expectations about our prospects for the future and other future events. Forward-looking statements include all statements that are not historical fact and can be identified by terms such as “may,” “intend,” “might,” “will,” “should,” “could,” “would,” “anticipate,” “expect,” “believe,” “estimate,” “plan,” “project,” “predict,” “potential,” or the negative of these terms. Although these forward-looking statements reflect our good-faith belief and reasonable judgment based on current information, these statements are qualified by important factors, many of which are beyond our control that could cause our actual results to differ materially from those in the forward-looking statements. These factors and other risks that could cause our actual results to differ materially are set forth in the section entitled “Risk Factors” in our Annual Report filed on Form 10-K with the Securities and Exchange Commission (“SEC”) and other reports subsequently filed with the SEC. Given these uncertainties, you should not place undue reliance on any such forward-looking statements. The forward-looking statements included in this report are made as of the date hereof or the date specified herein, based on information available to us as of such date. Except as required by law, we assume no obligation to update these forward-looking statements, even if new information becomes available in the future.

Non-GAAP Financial Measures
The Company has included certain non-GAAP financial measures in this release, including Adjusted EBITDA and Adjusted EBITDA margin. These terms, as defined herein, are not intended to be considered in isolation, as a substitute for, or superior to, the financial information prepared and presented in accordance with generally accepted accounting principles in the United States of America (“GAAP”). These terms may vary from the use of similar terms by other companies in our industry due to different methods of calculation and therefore are not necessarily comparable.

We believe that these non-GAAP measures enhance an investor’s understanding of our financial performance. We believe that these non-GAAP measures are useful financial metrics to assess our operating performance from period to period by excluding certain items that we believe are not representative of our core business. We believe that these non-GAAP measures provide investors with useful information for assessing the comparability between periods of our ability to generate cash from operations sufficient to pay taxes, to service debt and to undertake Capital Expenditures. We use these non-GAAP measures for business planning purposes and in measuring our performance relative to that of our competitors. We believe these non-GAAP measures are measures commonly used by investors to evaluate our performance and that of our competitors.

Adjusted EBITDA eliminates the impact of expenses that do not relate to overall business performance and is defined by WOW! as net income (loss) before interest expense, income taxes, depreciation and amortization (including impairments), impairment losses on intangibles and goodwill, write-off of any asset, loss on early extinguishment of debt, integration and restructuring expenses and all non‑cash charges and expenses (including stock compensation expense) and certain other income and expenses. Adjusted EBITDA should not be considered as an alternative to net income (loss), operating income or any other performance measures derived in accordance with GAAP as measures of operating performance, operating cash flows or liquidity.

Refer to “Reconciliations of GAAP Measures to Non-GAAP Measures” and the accompanying tables below for a reconciliation of Adjusted EBITDA to Net Income and Adjusted EBITDA margin to Net Profit margin which are the most directly comparable corresponding GAAP financial measures.

Subscriber Information
The Company uses the terms defined below throughout this release.

Homes passed are reported as the number of serviceable addresses, such as single residence homes, apartments and condominium units, and businesses passed by our broadband network and listed in our database.

We deliver multiple services to our customers, as such we report Total Subscribers as the number of Subscribers who receive at least one of our HSD, Video or Telephony services, without regard to which or how many services they subscribe. We define each of the individual HSD Subscribers, Video Subscribers and Telephony Subscribers as a Revenue Generating Unit (“RGU”).

While we take appropriate steps to ensure subscriber information is presented on a consistent and accurate basis at any given balance sheet date, we periodically review our policies in light of the variability we may encounter across our different markets due to the nature and pricing of products and services and billing systems. Accordingly, we may from time to time make appropriate adjustments to our subscriber information based on such reviews.

WIDEOPENWEST, INC. AND SUBSIDIARIESReconciliations of GAAP Measures to Non-GAAP Measures(unaudited)

The following table provides a reconciliation of Adjusted EBITDA and Adjusted EBITDA Margin to Net (Loss) Income and Net Profit Margin for the periods presented:

	Three months ended
	March 31,
	2024		2023
	(in millions)
Net loss	$	(15.0)	$	(38.0)
Net Profit Margin		(9.3) %		(22.1) %

Plus: Depreciation and amortization		52.4		45.5
Interest expense		21.0		14.9
Non-recurring professional fees, M&A integration and restructuring expense		6.8		5.8
Patent litigation settlement		—		45.4
Non-cash stock compensation		3.0		5.4
Other income, net		(0.3)		(1.2)
Income tax benefit		(0.5)		(12.6)
Adjusted EBITDA	$	67.4	$	65.2
Adjusted EBITDA Margin		41.7 %		37.9 %

WIDEOPENWEST, INC. AND SUBSIDIARIESCapital Expenditures and Subscriber Information(unaudited)

The following table provides additional information regarding our Capital Expenditures for the periods presented:

	Three months ended
	March 31,
	2024			2023
	(in millions)
Scalable infrastructure	$	32.6	$	17.9
Customer premise equipment		18.6		16.2
Line extensions		11.1		16.0
Support capital and other		10.2		10.1
Total	$	72.5	$	60.2
Capital expenditures included in total related to:
Greenfields	$	43.1	$	20.2
Edge-outs	$	1.7	$	4.2
Business services	$	2.2	$	3.9

The following table provides an unaudited summary of our continuing operations subscriber information:

	March 31,	June 30,	September 30,	December 31,	March 31,
	2023	2023	2023	2023	2024
Homes Passed	1,885,700	1,892,600	1,905,600	1,932,200	1,948,500
Total Subscribers	527,300	522,400	517,400	504,100	500,700
HSD RGUs	508,700	507,800	503,400	490,100	489,700
Video RGUs	117,100	110,000	100,800	90,800	79,300
Telephony RGUs	87,700	85,300	82,700	79,500	77,700
Total RGUs	713,500	703,100	686,900	660,400	646,700

Additional Information Available on Website:
The information in this press release should be read in conjunction with the financial statements and footnotes contained in the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, which will be posted on of our investor relations website at ir.wowway.com, when it is filed with the Securities and Exchange Commission (the “SEC”). A slide presentation to accompany the conference call and a trending schedule containing historical customer and financial data will also be available on our website.

SOURCE WideOpenWest, Inc.