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    • Marketing Software
      1. Marketing Software
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      5. Software
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      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      Assembly Unveils Updated Marketing Mix Modeling App to Enhance Campaign Performance

      May 23, 2025

      Persado Debuts Marketing Compliance Agentic AI For Financial Services

      May 23, 2025

      IRIS Software Group to Invest in Instead, the AI-driven Tax Platform

      May 22, 2025

      Head, World’s First AI Marketer, Sparks Frenzy; Spots Filled Instantly

      May 21, 2025
    • Marketing Automation
      1. Automation
      2. Marketing Automation
      3. CRM
      4. ABM Marketing
      5. Performance Marketing
      6. Influencer Marketing
      7. Event Marketing
      8. Product Marketing
      9. View All

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      Eco-Growth Strategies, Inc. Engages TraDigital Marketing Group to Enhance Investor Relations Services

      May 30, 2025

      HTX DAO and HTX Ventures at Bitcoin 2025: Empowering the Global Rise of the Bitcoin Ecosystem

      May 30, 2025

      How Marketers Adapt to AI Search Shifts: Insights From Info-Tech Research Group

      May 29, 2025
    • Data & Analytics
      1. Marketing Analytics, Performance Tracking & Attribution
      2. Data Analytics
      3. Data
      4. Data Management
      5. Analytics
      6. View All

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Allbound and Channel Mechanics Unite Under a Single Brand: Channelscaler

      May 30, 2025
    • AdTech
      1. Advertising
      2. Adtech
      3. Digital Marketing
      4. Marketing
      5. Technology
      6. Media
      7. Digital
      8. Martech
      9. Social Media
      10. View All

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      Google vs Amazon: Tech Giants Unleash Huge AdTech News to Revolutionize Advertising

      May 28, 2025

      Flat Ads Showcases at MAU Vegas 2025: Advancing Programmatic Advertising Innovations

      May 21, 2025

      Invoca Launches Durable Attribution for Google Ads to Improve Conversions in a Privacy-First World

      May 21, 2025

      DISH Media Unveils AdvantEdgeâ„¢, A Game-Changer in Unified, Data Driven TV Advertising

      May 12, 2025
    • Strategy & Management
      1. Market Growth
      2. Marketing Strategy
      3. Strategic Partnership
      4. Strategy
      5. Sales
      6. Digital Transformation
      7. Management
      8. Content
      9. View All

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      Faye Partners with Section to Accelerate Workforce AI Readiness

      May 22, 2025

      Peak Toolworks Unveils Redesigned U.S. and Canadian Websites with Enhanced eCommerce Capabilities and Expanded Company Insights

      May 21, 2025

      Infosys and LogicMonitor Collaborate to Transform Business Performance and Reliability of IT Operations

      May 21, 2025

      Nayya Launches on PrismHR Marketplace Through Strategic Partnership

      May 21, 2025
    • CX
      1. customer experience
      2. CX
      3. Customer Engagement
      4. Customer Service
      5. Customer Success
      6. Personalization
      7. View All

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      Socket Fiber Plugs In GOCare Digital Experience Platform to Enhance Customer Engagement

      May 22, 2025

      Fuel Cycle Introduces FC UX, a Modern Replacement for Legacy User Experience Testing Platforms

      May 21, 2025

      PolyAI names The CX 100 for 2025: One hundred visionaries revolutionizing customer experience

      May 8, 2025

      Sitecore Appoints Eric Stine as Chief Executive Officer, Marking Next Phase of Growth and Innovation

      May 1, 2025
    • Ecommerce & Sales
      1. Ecommerce
      2. Partnership
      3. Collaboration
      4. E-commerce
      5. Launch
      6. Transformation
      7. Acquisition
      8. Commerce
      9. Growth
      10. Supply Chain
      11. View All

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      FleishmanHillard Launches Global Executive Advisory to Help Brands Navigate an Uncertain Marketplace

      May 30, 2025

      Nordic joins the ServiceNow Reseller and Partner Programs to accelerate digital transformation for healthcare organizations

      May 30, 2025

      ValueLabs Announces Strategic Pivot–Exclusively Offering Outcome-Based Engagements Globally

      May 30, 2025

      Databricks Grows Operations in Costa Rica with New Office Expansion, Deepens Investment in Latin America

      May 30, 2025

      AI Commerce Demands Action: Parcel Perform’s AI Decision Intelligence Redefines E-commerce Delivery Experience

      May 22, 2025

      Quantum Computing Inc. Reports First Quarter 2025 Financial Results

      May 16, 2025

      WEKA Bolsters Executive Leadership Team With New CRO, CPO and CSO Appointments

      April 23, 2025

      Hyland continues the company’s market evolution with the leadership expansion of its global sales organization

      April 14, 2025
    Ciente | MarTechCiente | MarTech
    Home»Op-ed»Balancing Automation and Personalization for Better CX
    Op-ed

    Balancing Automation and Personalization for Better CX

    By Ciente Editorial TeamSeptember 18, 2023Updated:May 28, 2024No Comments3 Mins Read
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    Balancing Automation and Personalization for Better CX
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    Personalization offers a tailored experience, and automation technology speeds up the procedure, improving the entire customer journey. How do you strike the right balance?

    Every business should put the best customer experience first, and there have never been more options for engagement. The desire to shift towards a totally automated customer service model exists, but it might not be in the best interest of the consumer given how essential ROI is. The entire customer experience can be improved by adding automation and personalization to your customer support system. Technology that automates processes speeds up the process, while personalization offers a customized experience. However, it’s crucial for brands to maintain the proper mix of personalization and automation in order to meet the needs of both businesses and consumers.

    Organizations that prioritize extreme automation may eventually become distant and general, while those that place an excessive emphasis on consumer personalization may come off as annoying and unwanted. Well, marketers can provide relevant and informative content, respect customer privacy, improve the customer experience, and establish the ideal blend of technology and human touch to maintain a good balance between personalization and automation.

    Does Marketing Automation Limit Personalization?

    The primary concern that most people have about automation is that it undermines personalization. Many people worry that marketing efforts that use automation may become monotonous or send incorrect information. A lot of businesses are also concerned that if they outsource tasks like email marketing to automation, they will lose control of their business. Those who have used automation, however, readily realize how useful it is and how it saves corporate time to concentrate on more crucial business elements and client requirements.

    Personalization is not eliminated by marketing automation. Marketers are not required to use cold, impersonal, and generic information when addressing their customers. Automation provides a platform for you to strategically reach a larger audience. As a result of the time you save, you can devote more effort to creating engaging content that connects with and makes each customer feel valuable. Automation encompasses more than just generic, robotic communication. It allows you to preserve that personal touch and engage with your audience meaningfully. While it functions well on its own, marketers can maximize its effectiveness by combining it with customization.

    How Do You Strike the Balance?

    Automated customer support doesn’t necessarily have to be cold or depressing. In fact, combining automation and personalization is a very effective business strategy. While maintaining a balance between the two aspects can be challenging, it supports continuous customer satisfaction and long-term company growth.

    The best customer service practices combine the advantages of automation and personalization while minimizing their drawbacks. Personalization brings vitality to the service when automation feels impersonal and cold. Automation can also assist in streamlining procedures where personalization is ineffective. Automation can really aid in developing a personalized experience.

    Wrapping Up

    It’s critical to strike a balance between automation and personalization if either is to be successful. When automated too much, brand messages may come across as irrelevant and robotic. Similarly, being overly personal can overwhelm customers. The appropriate mix is ultimately what makes the relationship between consumers and brands successful. To provide the best CX, automation and personalization in marketing must work together. Which one is more significant has no clear answer. Instead, the correct question to ask is, what is the right balance between automation and personalization? The solution is to develop methods that keep your customers on top of your mind at all times.

    Automation in Business Balancing Automation and Personalization customer experience Customer Satisfaction Strategies Customer Support Automation Marketing automation Personalization in Marketing
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