By pairing generative AI with human support in contact center operations, the collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels – for consumers and enterprise clients. TEANECK, N.J., June 18, 2025 /PRNewswire/ — Cognizant (NASDAQ: CTSH), in partnership with Google Cloud, has launched Cognizant® Autonomous Customer Engagement, a new AI-led autonomous contact center solution, built to deliver hyper-personalized customer experiences across every stage of the order journey, across industries. This solution fuses Cognizant’s deep expertise in industry-specific processes and contact center operations with the advanced intelligence of Google Cloud’s Customer Engagement Suite, to deliver interactions that…
Author: PRNEWSWIRE
COLUMBUS, Ohio, June 17, 2025 /PRNewswire/ — Clarivoy, the automotive industry’s leader in multi-touch sales attribution and advanced identity resolution, today announced the launch of its exclusive new metric: Marketplace Visit Attribution (MVA). Through strategic partnerships with leading automotive marketplaces, including Autotrader, Cars.com, CarGurus, and Edmunds, and with insights from Comcast Advertising’s Media Solutions, Clarivoy now provides unprecedented visibility into how linear TV, connected TV (CTV), video, and display ads from automakers and dealerships directly influence consumer visits to marketplace websites and dealership sites. Clarivoy’s MVA metric uniquely captures consumer journeys by deterministically connecting ad exposure ̶ from linear TV and various digital…
The collaborative robot (cobot) market offers significant growth opportunities, especially in Asia-Pacific’s rapidly industrializing economies where automation demand is surging. Key drivers—such as labor shortages, rising wages, and technological advancements—underscore the need for flexible, intelligent automation solutions. However, high initial costs and payload limitations suggest targeted entry strategies focusing on SMEs and light-to-medium manufacturing applications. Success depends on offering scalable, cost-effective solutions paired with strong integration support. LEWES, Del., June 17, 2025 /PRNewswire/ — The Global Collaborative Robot (Cobot) Market Size is projected to grow at a CAGR of 40% from 2026 to 2032, according to a new report published by Verified Market Research®. The report reveals that…
Larry Cermak transitions to President role to focus on research and product innovation; Kaleb Jessee promoted to CEO NEW YORK, June 18, 2025 /PRNewswire/ — The Block, a leading provider of news, research, and data on digital assets, today announced a strategic leadership transition that reflects the company’s evolution and positions it for accelerated growth. Larry Cermak, who has served as CEO since March 2023 and has been with The Block for nearly seven years, will transition to the role of President. In this new capacity, he will focus full-time on advancing research and data capabilities as well as product innovation — areas where his expertise has been…
MILWAUKEE, Wis., June 18, 2025 /PRNewswire/ — DCI Marketing – with over 80 years of experience creating custom activation solutions and unique retail environments for brands and retailers – announces its partnership with seventyseven, a design and development team specializing in crafting immersive digital experiences that connect brands with their audiences. DCI Marketing has continuously evolved to meet the needs of today’s retail environments – combining physical fixtures, digital experiences, and data strategy to help brands connect with customers, elevate their presence, and grow sales. Seventyseven, operating as an endorsed brand within the DCI Marketing portfolio, is recognized for its work in immersive storytelling, interactive…
ARMONK, N.Y., June 17, 2025 /PRNewswire/ — A new global study by the IBM (NYSE: IBM) Institute for Business Value reveals that surveyed CMOs widely acknowledge the strategic importance of AI, but face an execution gap – largely due to fragmented systems – as they adapt to a significant role shift. The global study* of 1,800 marketing and sales executives found that while 81% of CMO respondents view AI as a game-changer, 84% report that challenges with rigid, fragmented operations limit their ability to effectively harness the technology. More than half (54%) of respondents admit they underestimated the operational complexity of translating AI strategies into…
JACKSONVILLE, Fla., June 18, 2025 /PRNewswire/ — Today, Network Solutions, a leading provider of web presence solutions, announced that the Web.com brand is being fully integrated into the Network Solutions brand. The consolidation brings together two industry leaders under one name, combining decades of innovation and trusted service to create a stronger, more seamless digital experience for customers. Network Solutions’ secure and stable platform means peace of mind for our customers, whether they began their journey at Network Solutions or are being introduced as part of the Web.com integration. Web.com customers will now have the benefit of Network Solutions’ expert technical support with…
Clinch’s Flight Control Platform now enables advertisers to seamlessly plan, build,serve, and manage their creatives for Amazon Ads’ suite of ad products includingAmazon DSP and Amazon Sponsored Ads NEW YORK, June 11, 2025 /PRNewswire/ — Clinch, the AI-powered technology company that brings efficiency, productivity, and intelligence to omnichannel advertising, announced today the support of Amazon Sponsored Ads. Building on Clinch’s existing global certification with Amazon DSP, advertisers can now seamlessly manage creative for both Amazon Sponsored Ads and programmatic DSP campaigns, all from one centralized platform. Amazon Sponsored Ads, available through the Amazon Ads console and Amazon Ads API, help advertisers promote products,…
Purpose-built solution reduces data pipeline complexity and accelerates integration across hybrid and multi-cloud Databricks environments CHAPEL HILL, N.C., June 11, 2025 /PRNewswire/ — CData Software, a leading provider of data connectivity and integration solutions, today announced the launch of the CData Databricks Integration Accelerator, a new solution purpose-built to simplify and expedite enterprise data integration for Databricks environments. By eliminating traditional bottlenecks in data pipeline development, the Accelerator can reduce integration timelines by as much as 90%, helping organizations unlock insights faster and fully realize the potential of their Databricks Lakehouse investments. The Databricks Lakehouse Platform combines data warehousing and AI with a unified architecture…
Unity Catalog is now the most complete catalog for Apache Iceberg™ and Delta Lake, enabling open interoperability with governance across compute engines, and adds unified semantics and a rich discovery experience for business users SAN FRANCISCO, June 11, 2025 /PRNewswire/ — Data + AI Summit — Databricks, the Data and AI company, today extends its leadership in the unified governance category with powerful new capabilities. Unity Catalog adds full support for Apache Iceberg™ tables, including native support for the Apache Iceberg REST Catalog APIs. Now, Unity Catalog is the only catalog that enables external engines to read and write, with fine-grained governance, to performance-optimized, Iceberg…