New AI Agent copilot, Forter Prism, investigates transactions, builds dashboards, explores connections across Forter’s merchant network and more NEW YORK, Dec. 9, 2025 /PRNewswire/ — Forter, the Trust Platform for digital commerce, released new AI innovations that deliver enhanced visibility, speed and insights aimed at further improving merchant performance in the 2025 peak shopping season and beyond. AI is fundamentally changing digital commerce, reshaping everything from the customer experience to operations to the tactics used by bad actors. In fact, Forter has seen a 2,107% surge in agentic activity in its network in the last 180 days and a 202% increase in automated fraud attempts…
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NEW YORK, Dec. 9, 2025 /PRNewswire/ — Marketing Evolution, a pioneer in marketing analytics, today announced new funding led by existing backer Insight Partners, a global software investor. The investment will accelerate product innovation and go-to-market expansion for its AI-ready data infrastructure — purpose-built to unify, govern, and activate enterprise marketing data across AI-driven and agentic systems. The funding fuels Marketing Evolution’s transformation from analytics leader to trailblazer in AI-ready marketing data infrastructure. Building on its domain-specific heritage and generative-AI foundation, the company is helping enterprises move beyond legacy measurement into an agentic future. “We’re solving the most critical barrier in marketing’s AI…
Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI Supervisor. SUNNYVALE, Calif., Dec. 9, 2025 /PRNewswire/ — Cresta, the leading customer experience AI platform for human and AI agents, launched the Agent Operations Center, a first-of-its-kind unified command hub for all conversations in the contact center – both human and AI-led. The Agent Operations Center empowers supervisors with real-time visibility and instant intervention tools, so enterprises can deliver service that’s accurate, compliant, and consistently on brand. “As AI agents handle more and more customer interactions, businesses need visibility and…
Bringing Together Network Engineering, Autonomous Networks, and Cognitive NOCs to Power Intelligent Network Modernization HYDERABAD, India, Dec. 9, 2025 /PRNewswire/ — Cyient Limited, a global Intelligent Engineering solutions company, announced the inauguration of its new Customer Experience Center (CEC) in Lisbon, Portugal, by Shri Puneet R. Kundal, Honourable Ambassador of India to Portugal and Sukamal Banerjee, Executive Director and CEO, Cyient. The newly launched Lisbon CEC underscores Cyient’s continued commitment to innovation, co-creation, and collaboration with global partners, accelerating network modernization in the connectivity ecosystem. Designed as a dynamic innovation hub, the Lisbon CEC enables customers and partners to experience Cyient’s intelligent solutions…
DELRAY BEACH, Fla., Dec. 9, 2025 /PRNewswire/ — According to MarketsandMarkets™, the global Workforce Management Market is projected to reach USD 13.03 billion by 2030 from USD 8.38 billion in 2025, at a CAGR of 9.2%. The workforce management (WFM) market is driven by the escalating need for improved labor productivity, optimized staffing, and enhanced employee experience across industries. Cloud-based WFM platforms and mobile applications enable real-time visibility into workforce activities, automated time and attendance tracking, and intelligent scheduling, helping organizations reduce labor inefficiencies and improve operational accuracy. The integration of AI and analytics strengthens demand forecasting, skills-based scheduling, and compliance automation, allowing businesses to…
NEW YORK, Dec. 9, 2025 /PRNewswire/ — Globant, a digitally native company that helps organizations thrive in a digital and AI-powered future, today released its latest report, “Tech Trends 2026: The 5 Forces Shaping the Future.” The study outlines the key breakthrough innovations expected to shape the next era of AI maturity for enterprises. In 2026, business growth will be defined not just by advanced automation but by integrated, next-gen technologies that serve as a strategic platform for transformation. According to MIT (The GenAI Divide, State of AI in Business 2025), most AI pilots still fail to scale, exposing a persistent gap between experimentation…
NEW YORK, Dec. 3, 2025 /PRNewswire/ — The age of the AI agent has arrived. New research from DeepL, a global AI product and research company, reveals that 2026 will mark a decisive shift from AI experimentation to agentic automation with a majority (69%) of global business leaders expecting agentic AI to transform their operations in the year ahead. Surveying 5,000 executives across the United States, United Kingdom, France, Germany, and Japan, DeepL’s research finds that companies are preparing to deploy autonomous AI agents at scale to handle knowledge work, boost productivity, and reshape workforce structures – signaling what could be the…
NEW YORK, Dec. 3, 2025 /PRNewswire/ – Guideline today announced a significant enhancement to its AI Agent, expanding the product’s capabilities with fully customizable dashboards that turn conversational insights into persistent, collaborative workspaces. The update marks the next evolution of Guideline’s approach to AI-driven analytics, allowing teams to transition from quick, natural-language queries to structured, ongoing analysis powered by verified media investment data. For the first time, analysts can move seamlessly from asking a question, to seeing the data, to saving those insights in a customizable workspace where they can continue analyzing, editing and chatting with the agent in real time. Powered by Guideline’s…
Delivering VCF expertise and measurable ROI for cloud and data center modernization RALEIGH, N.C., Dec. 3, 2025 /PRNewswire/ — RapidScale, a Cox Business company and leading provider of enterprise managed and professional services for public, private, and hybrid cloud environments and a VMware Cloud Service Provider (VCSP) Pinnacle partner, today introduced its Accelerated VMware Adoption Program. This program is designed to help customers maximize the value of their current VMware Cloud Foundation (VCF) investments in a consumption-based service delivery model, while enabling better compliance and modern enterprise IT readiness. As the VMware Cloud Foundation platform reshapes the cloud industry, RapidScale is working in collaboration with Broadcom to…
The Hybrid Integration Platform Market is driven by rapid digital transformation, rising cloud adoption, and the need for efficient data integration across hybrid IT environments. However, challenges like integration complexity, high deployment costs, and security concerns are limiting widespread adoption. Despite restraints, the market continues to grow as enterprises prioritize interoperability and streamlined workflows. LEWES, Del., Dec. 3, 2025 /PRNewswire/ — The Global Hybrid Integration Platform Market Size projected to grow at a CAGR of 13.6% from 2026 to 2032, according to a new report published by Verified Market Research®. The report reveals that the market was valued at USD 27.2 Billion in 2024 and expected to…