NEW YORK, April 24, 2025 /PRNewswire/ — FADEL®, a leader in brand compliance, and rights and royalty management, today announced significant new product enhancements to its flagship platforms, Brand Vision and IPM Suite, designed to streamline workflows, deliver deeper insights, and increase value across content and licensing operations. Brand Vision: Seamless Multi-DAM Integration and Expanded Content Tracking The latest release of Brand Vision delivers on customer feedback with a key feature: Multi-DAM Support. Users can now search for digital assets, access rights metadata, and perform rights clearance across multiple digital asset management (DAM) systems. Brand Vision’s robust Content Tracking capabilities also received a major upgrade with support…
Author: PRNEWSWIRE
MUMBAI, India, April 24, 2025 /PRNewswire/ — Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business Intelligence Group. The Startek Generative AI platform was honored in the Technology of the Year category, reinforcing the organization’s commitment to innovation-driven CX and its leadership in transforming service excellence. Designed to empower agents and enhance real-time interactions, Startek Generative AI delivers intelligent automation and predictive insights that improve resolution speed, increase personalization and elevate customer satisfaction. The award-winning technology was recognized for solving complex CX challenges…
CloudHesive’s, ConnectPath CX platform powered by Amazon Connect now has Teneo.ai integrated, which provides Next-Generation Conversational AI capabilities MIAMI and FORT LAUDERDALE, Fla., April 24, 2025 /PRNewswire/ — CloudHesive, an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, today announced a strategic partnership with Teneo.ai, a global pioneer in Conversational AI and automation. This collaboration brings Teneo’s advanced automation capabilities—including its NLU Accuracy Booster™ (Natural Language Understanding Accuracy Booster) —to the ConnectPath CX, CloudHesive’s next-generation Contact Center as a Service (CCaaS) platform powered by Amazon Connect. With this integrated solution, organizations can save up to 30% while fully automating 100% of Level 1 and 50% of Level 2 customer inquiries.…
SAN FRANCISCO, April 24, 2025 /PRNewswire/ — The global digital transformation market size is expected to reach USD 4,617.78 billion by 2030, registering a CAGR of 28.5% from 2025 to 2030, according to a new report by Grand View Research, Inc. Cloud computing adoption is boosting market growth by enabling businesses to scale efficiently, cut IT costs, and increase agility. Cloud service providers such as AWS, Microsoft Azure, and Google Cloud offer AI-powered analytics, cybersecurity, and automation tools. Artificial intelligence (AI) is revolutionizing industries through intelligent automation, predictive analytics, and real-time decision-making. AI-powered tools are used for fraud detection, supply chain optimization, and customer service automation, improving efficiency, reducing costs,…
Comprehensive Benchmarking Tool Enables Employers to Stay Ahead in Competition for Top Talent TACOMA, Wash., April 24, 2025 /PRNewswire/ — TrueBlue (NYSE: TBI), a leading provider of specialized workforce solutions, today announced that its global talent solutions provider, PeopleScout, has launched the Outthink Index—a proprietary benchmarking tool designed to measure and enhance employer brand performance—worldwide. The Index is designed to help organizations make informed decisions that drive positive change and create an employer brand that attracts the talent they need to succeed. In a labor market impacted by talent shortages, shifting candidate expectations and increasing competition, employer branding has never been more critical—or more scrutinized.…
PUNE, India, April 24, 2025 /PRNewswire/ — Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, announced the launch of its new AI strategy, ‘AI Delivered Right’, to drive responsible, practical, and scalable adoption of AI across industries globally. The strategy is rooted in the company’s expertise in delivering transformative AI outcomes, including the successful creation and open-sourcing of India’s first foundational large language model (LLM), Project Indus. The strategy empowers enterprises by equipping them with the tools and processes to maximize AI investment from strategy development to solution implementation. As the AI landscape shifts from infrastructure to AI-ready applications,…
MIDDLETON, Mass., April 24, 2025 /PRNewswire/ — QKS Group has named Quadient as a SPARK leader in its analysis of the SPARK Matrix™ Customer Communication Management (CCM), 2025 market. The QKS Group SPARK Matrix™ evaluates vendors based on technology excellence and customer impact. It offers an in-depth analysis of global market dynamics, major trends, vendor landscapes, and competitive positioning. By providing a competitive analysis and ranking of leading technology vendors, the SPARK Matrix delivers strategic insights that help users assess provider capabilities, differentiate competitively, and understand market positions. Quadient was recognized as a SPARK leader in the SPARK Matrix™: Customer Communication Management (CCM) 2025. The company offers…
New AI solution transforms early ideas into consumer-ready product concepts in minutes–powered by proprietary data and generative AI BOSTON, April 24, 2025 /PRNewswire/ — Zappi, the leading consumer insights platform, today announced that its AI Concept Creation Agents are now live for all customers. The self-service interface is designed to help brands reimagine consumer product development through an agentic AI ecosystem. The interface combines historic concept testing data through Zappi with customer-specific inputs—such as brand guidelines, audience insights, and category insights—to generate structured, data-informed product concepts. Developed in partnership with leading consumer brands including Mars and Diageo, the solution enables marketing and insights teams…
SAN FRANCISCO, April 24, 2025 /PRNewswire/ — At the AGI House AI x Commerce Build Day hackathon in San Francisco, Highrise.AI, a premier AI-driven cloud services integrator based in the U.S., partnered with TurboAI, a leading global provider of GPU cloud solutions, to support the event with advanced development tools. The success of this hackathon highlighted the two companies’ collaborative contributions in advancing global GPU cloud computing capabilities. Highrise.AI and TurboAI share a longstanding partnership. By combining TurboAI’s cutting-edge bare-metal services and MaaS solutions with Highrise.AI’s compute cloud offerings, the two companies aim to redefine the democratization of AI cloud computing through globally interconnected…
Nashville, Tenn., April 23, 2025 /PRNewswire/ — No Name Group (NNG), the experience agency known for producing events that prioritize meaning over mechanics, has launched ROME (Return on Memorable Experiences™)—a new methodology and platform designed to reframe how success is defined and measured at live events. Traditional event ROI tends to stop at numbers—budgets, headcounts, sales lifts. ROME shifts the focus. It asks a more fundamental question: Who was truly impacted—and how deeply? “You can fill a room,” said Justin Zebell, Founder and CEO of NNG, “but that doesn’t mean the experience meant anything. ROME gives us a way to measure the moments that actually matter to all stakeholders from marketing…
