Author: PRNEWSWIRE

CX

Move to New Atlanta Beltline Headquarters Signals Next Chapter of Growth ATLANTA, May 20, 2026 /PRNewswire/ — Fifteen years after launching in Atlanta, CallRail now serves more than 225,000 businesses worldwide and has expanded beyond its call tracking roots to help businesses and marketing agencies connect the dots between their campaigns, conversations, and customer growth. What began as a platform to help small and midsize businesses identify which marketing efforts generated phone calls has grown into a broader suite of tools for tracking and converting leads, as well as surfacing insights from customer interactions across calls, texts, forms, chats, and AI-led conversations. For fifteen…

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Awards recognize organizations working to build Agentic-Ready Data that can be trusted for AI, automation, and analytics across the enterprise BURLINGTON, Mass., May 20, 2026 /PRNewswire/ — Precisely, the global leader in data integrity, today announced the launch of its third-annual customer awards program, the Agentic-Ready Data Awards. Formerly known as the Data Integrity Awards, the program now reflects the rising importance of Agentic-Ready Data, the highest-quality data that is integrated, governed, and enriched for AI, automation, and analytics initiatives across the enterprise. To nominate a Precisely customer, go to www.precisely.com/agentic-ready-data-awards-2026 . The deadline to submit is Friday, July 24, 2026. The Agentic-Ready Data Awards honor organizations…

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WINSTON SALEM, N.C., May 20, 2026 /PRNewswire/ — Inmar Intelligence, a leader in data-driven media and incentive technology, today announced the launch of its Multi-Retailer Creator Activation. This first-of-its-kind approach enables brands to maximize the impact of creator content across multiple retailer audiences using a data-first approach in selection and amplification, adding scale without sacrificing relevance. This new approach transforms content into performance-driven retail media that delivers enhanced targeting and measurable sales outcomes. The relationship between creators and retail media networks is a mutually beneficial one. Creators bring a human-driven creativity to RMNs while gaining the opportunity to become a vital part…

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Nearly 1,700 customers have built 4,000+ AI agents and run more than 172,000 executions across marketing workflows NEW YORK, May 20, 2026 /PRNewswire/ — Optimizely, the leading digital experience platform (DXP) provider, today shared new data on how marketing and digital teams are adopting AI agent orchestration across their day-to-day operations. Nearly 1,700 companies now using Optimizely Opal across the marketing lifecycle have built more than 4,000 custom AI agents on the platform and run them over 172,000 times across experimentation, campaign execution, content production and reporting. More than 97% of that activity is driven by agents customers built themselves, and 32% involves agents completing…

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The award-winning Adept platform, now delivered as a fully managed SaaS solution — with AI capabilities built in QUAKERTOWN, Pa., May 20, 2026 /PRNewswire/ — Synergis Software announced the general availability of Adept Cloud, a cloud-native SaaS engineering document management platform built for organizations in manufacturing, utilities, oil and gas, chemicals, pharmaceuticals, and mining — where the accuracy of engineering documentation is a matter of operational safety, regulatory compliance, and project outcomes. Adept Cloud delivers the full capabilities of the award-winning Adept platform in a browser-based environment that is hosted, maintained, and continuously updated by Synergis — no local infrastructure, no VPN,…

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Recognition highlights the recession-resilient strength and accessibility of the world’s largest business networking organization CHARLOTTE, N.C., May 20, 2026 /PRNewswire/ — BNI® (Business Network International), the world’s largest business referral network, has been named to Franchise Business Review’s 2026 Top Low-Cost Franchises list, recognizing brands that deliver exceptional franchisee satisfaction while offering an accessible investment opportunity under $150,000. The annual list is based on independent surveys of more than 35,000 franchisees across 350 leading brands, with honorees achieving owner satisfaction scores significantly above industry benchmarks. BNI’s inclusion underscores both the strength of its franchise model and its ability to deliver consistent value to franchise…

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NEW YORK, May 20, 2026 /PRNewswire/ — Lupa Systems, James Murdoch’s media and technology holding company, has agreed to acquire New York Magazine, the Vox Media Podcast Network, and Vox from the digital media group Vox Media. The properties, known for editorial excellence and deeply engaged audiences, will operate as a subsidiary of Lupa Systems called Vox Media. Eater, Popsugar, SB Nation, The Dodo, and The Verge are not included in the transaction. These divisions’ roster of influential journalists, top-rated podcasts, and digital brands with large social footprints, together with the group’s iconic biweekly print magazine, will give Lupa exceptional new reach across platforms and fit neatly…

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CX

LAS VEGAS, May 20, 2026 /PRNewswire/ — VINSI.AI today announced the expansion of its platform beyond AI voice infrastructure into a fully connected suite covering every major operational and customer experience touchpoint. The company, which established its reputation as an enterprise AI voice and telephony provider, has extended that foundation into an integrated platform spanning communication, operations, intelligence, automation, and growth. The expansion addresses a persistent challenge facing businesses of all sizes: operating across disconnected software tools that don’t share data, creating gaps in visibility, duplicating effort, and adding friction at every stage of the customer journey. VINSI’s platform is designed to…

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MONTREAL, May 14, 2026 /PRNewswire/ – Mistplay, the leading play-and-earn rewards and loyalty platform for mobile gamers, today announced the launch of the Mistplay Audience Network, a unified rewarded advertising network designed to expand the scale and reach of rewarded advertising across the mobile ecosystem. The launch marks the next phase of Mistplay’s LoyaltyPlay platform, following two strategic acquisitions earlier this year: Connected Rewards™, formerly part of Mobivity, and MyChips from MAF. Both are now integrated into the platform, creating a unified offering that gives gaming advertisers access to new and incremental audiences across a global network of apps. For game publishers,…

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New API enables brands, publishers, and loyalty platforms to deliver more relevant offers and rewards experiences through intelligent personalization DENVER, May 14, 2026 /PRNewswire/ — AdAction today announced the launch of Prism, its Offer Decisioning API designed to help brands, publishers, loyalty platforms, fintech apps, and retail media partners deliver personalized rewarded monetization experiences. As loyalty and rewarded monetization ecosystems continue to evolve, platforms are increasingly prioritizing more personalized and value-driven user experiences. Across AdAction’s ecosystem, partners are shifting away from static offer delivery in favor of more intelligent and personalized experiences that drive stronger engagement, conversion, retention, and monetization outcomes. Prism enables partners…

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