Expanded Executive Team to Drive the Next Level of Growth and Innovation in AI-Powered Conversational Experiences NEW YORK, Dec. 12, 2024 /PRNewswire/ — NLX, the AI platform powering advanced conversational experiences for the world’s most admired brands, today announced Amazon Web Services (AWS) and industry veteran Christian Wagner as its first Chief Customer Officer. Derrick Bradley was promoted to Chief Product Officer. Wagner brings decades of experience leading flagship technologies and applications to the job of building a world-class growth and customer success organization. This allows Bradley, previously responsible for growth and product, to focus solely on the NLX platform. “AI-powered conversational experiences are transforming how people…
Author: PRNEWSWIRE
DENVER, Dec. 12, 2024 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has identified the top five trends shaping CX in 2025. These advancements reflect the transformative impact of AI, data, and global connectivity in enhancing customer interactions. “2025 will be a pivotal year for customer experience as AI, data, and technology converge to unlock extraordinary opportunities for brands to connect with their customers,” said TTEC Engage President John Abou. “By embracing these trends, companies can deliver personalized, impactful interactions that drive loyalty, growth, and differentiation in the market.”…
Fostering Channel Partner Growth Through Major Initiatives WASHINGTON, Dec. 12, 2024 /PRNewswire/ — DNSFilter today announced a significant expansion of its global channel partner network in 2024, increasing channel-driven ARR by 40% in 2024. This focus on the channel community underscores the company’s commitment to driving innovation and meeting the growing demand for fast and reliable protective DNS solutions across global markets. DNSFilter added 728 new MSP and Reseller partners to its channel ecosystem, an increase of 24% through its strategic value-added distributor accounts, thanks to strategic partnerships with 13 prominent partners in North America, EMEA, Asia Pacific and Latin America, including Value-Added Distributors and resellers,…
Where consumers shop sees stark generational divide across social platforms TEMPE, Ariz., Dec. 12, 2024 /PRNewswire/ — New survey data by GoDaddy (NYSE: GDDY) found consumers are shopping on social media often, but maybe not the platforms you’d expect. More than 1 in 5 of the 1,500 U.S. consumers surveyed in September make purchases on social media platforms at least weekly, and the top platform was… Facebook, with Millennials leading the charge(s). There are generational differences in where people shopMillennials are most likely to shop on Facebook than any other generation, with Gen X and Boomers seeming as interested in the platform as Gen…
Detroit Metropolitan Wayne County Airport, Clear Channel Outdoor Will Integrate The Latest in Digital Tech to Offer Brands Greater Exposure to Over 31 Million Annual Travelers at the Gateway to Detroit NEW YORK, Dec. 11, 2024 /PRNewswire/ — Clear Channel Outdoor’s Airports Division, the Americas-based airports business of Clear Channel Outdoor Holdings, Inc. (NYSE: CCO), today announced Wayne County Airport Authority awarded it a 10-year contract to continue evolving their state-of-the-art advertising and sponsorship program at Detroit Metropolitan Wayne County Airport (DTW). This win comes via a competitive RFP process and continues a partnership Clear Channel Outdoor began with Wayne County Airport Authority in 2003. The new…
Eight Visionary Leaders Will Be Inducted Along With One Corporate Icon WASHINGTON, Dec. 11, 2024 /PRNewswire/ — The American Advertising Federation (AAF), “The Unifying Voice for Advertising,” announced today the inductees into its 2025 Advertising Hall of Fame. Eight remarkable leaders, from advertising, marketing, media, social and public service, will be celebrated at induction ceremonies to be held on April 24, 2025 in New York City. They join a distinguished group of individuals who have been admitted to the Advertising Hall of Fame over the course of more than 70 years, dating back to 1949. Also being honored will be Mars, Inc., identified as this…
SUSSEX, Wis., Dec. 11, 2024 /PRNewswire/ — Quad/Graphics, Inc. (NYSE: QUAD) (“Quad” or the “Companxy”), a global marketing experience company, today announced that S&P Global Ratings (“S&P”) upgraded its issuer credit rating for Quad to ‘BB-‘ from ‘B+’ with a stable outlook. S&P also raised its issue-level rating on the Company’s senior secured debt to ‘BB-‘. S&P based the rating upgrade primarily on Quad’s active debt repayment and improved leverage, and strong cost management practices amid ongoing revenue pressures. In its research update, S&P noted: “Due to the Company’s rapid debt repayment, it now expects it will reduce its reported net leverage to…
With this funding, LambdaTest plans to advance KaneAI, launching AI Native QA Agent-as-a-Service to transform software QA with AI-driven insights, scalable Test Cloud, and advanced HyperExecute automation. NOIDA, India and SAN FRANCISCO, Dec. 10, 2024 /PRNewswire/ — LambdaTest, the leading cloud-based unified testing platform, has secured a $38 million funding round led by Avataar Ventures, with participation from Qualcomm Ventures, bringing the total funding to $108 million. This pivotal investment will accelerate LambdaTest’s mission to democratize quality engineering through innovation, and redefine industry standards for web and mobile software quality through its groundbreaking innovation, KaneAI – “AI Native QA Agent-as-a-Service” platform. With 15,000+ customers including Fortune 500 and G2000 companies, LambdaTest has…
Organization Builds on Team Expansion, Growing Partnerships, and Increasing Community Engagement ORANGE COUNTY, Calif., Dec. 10, 2024 /PRNewswire/ — MarketingOps.com, the community-led platform and private network for marketing operations professionals, today announces several significant milestones that signal its continued growth and momentum heading into 2025. Specifically, the past year has been marked by rapid team expansion, strengthened partnerships, and a thriving membership base. As a result, the organization is on track to exceed its ambitious revenue goals and is better supported than ever, with the addition of Audrey Harze as chief marketing officer (CMO) and other key hires. “The achievements we made in 2024 would…
New training will empower marketers to drive innovation and growth BETHESDA, Md., Dec. 10, 2024 /PRNewswire/ — Noetic Consultants, a leading woman-owned marketing and leadership firm, introduces “Mastering AI for Brand Building and Marketing Content Creation,” a groundbreaking hands-on training program designed to revolutionize content creation strategies. This innovative training empowers marketers to harness AI’s potential, transforming the production of newsletters, blogs and media copy. Participants will gain practical skills to navigate the evolving AI landscape, ensuring their organization stays ahead in the digital marketing realm. “Our training program equips marketing teams with the tools and confidence to leverage AI effectively, enhancing…