News provided by: Balance Point Capital , Aug 08, 2024, 11:00 ET WESTPORT, Conn., Aug. 8, 2024 /PRNewswire/ — Balance Point Capital Advisors, LLC, in conjunction with its affiliated funds, Balance Point Capital Partners IV, L.P. and Balance Point Capital Partners VI, L.P., is pleased to announce its investment in Trilliad, a portfolio company of MRE Capital, an Annapolis, MD-based private investment firm. Balance Point provided capital to support Trilliad’s launch and its acquisition of both Just Global, an award-winning B2B marketing agency, and Sercante, a Salesforce consulting firm. Trilliad is the vision of seasoned executives David Williams and Craig Dempster, who will collaborate once again to capitalize…
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News Provided By: HCLSoftware , Aug 09, 2024, 00:25 ET Acquisition will enable HCLSoftware to accelerate the GenAI and Data Engineering roadmap of its customers by adding powerful data catalog, lineage and governance solutions SANTA CLARA, Calif., Aug. 9, 2024 /PRNewswire/ — HCLSoftware, the software business division of HCLTech, today announced its intent to acquire Zeenea, an innovator in data catalog and governance solutions based in Paris, France. HCLSoftware will enhance its Data & Analytics business (Actian) through this acquisition. The HCLSoftware Actian Data Platform has seen strong growth in Hybrid Data Management and Integration over the last few years. Adding metadata management, data catalog and…
News provided by: CloudHesive, Aug 08, 2024, 09:25 ET This Recognition Reinforces CloudHesive’s Commitment to Excellence in Cloud Solutions and Managed Services FORT LAUDERDALE, Fla., Aug. 8, 2024 /PRNewswire-PRWeb/ — CloudHesive, a leading provider of cloud services and solutions, today announced the renewal of its status in the prestigious AWS Managed Service Provider (MSP) Partner Program. This renewal underscores CloudHesive’s continued dedication to delivering top-tier cloud solutions with a focus on security, reliability, availability, and scalability. The AWS MSP Partner Program recognizes and validates leading AWS Partner Network (APN) Consulting Partners highly skilled at providing full lifecycle solutions to customers. Next-generation AWS MSPs…
News provided by: Persistent Systems , Aug 08, 2024, 12:19 ET SANTA CLARA, Calif. and PUNE, India, Aug. 8, 2024 /PRNewswire/ — Persistent Systems (BSE: 533179) (NSE: Persistent), a global pioneer in Digital Engineering and Enterprise Modernization, today announced that it has been named a Challenger for the second year in a row in the Gartner Magic Quadrant for Public Cloud IT Transformation Services, marking its fourth consecutive year of recognition in this report. We believe this recognition highlights Persistent’s differentiated cloud expertise, including consulting, application development, migration, cybersecurity, and automation capabilities. The evaluation was based on Persistent’s Ability to Execute and Completeness of Vision. Persistent delivers a…
News provided by: Tiga.ai, Aug 08, 2024, 08:00 ET Tiga.ai, a leader in artificial intelligence (AI) for B2B sales, announced the launch of its AI platform for go to market (GTM) teams. Founded by former Eloqua and Triblio executives, Tiga.ai is reinventing GTM with the power of generative AI. RESTON, Va., Aug. 8, 2024 /PRNewswire-PRWeb/ — B2B selling is profoundly complex and challenging because it involves nuanced human to human interactions. This makes capturing buyer attention particularly difficult and mass outbound methods used today are no longer effective. Tiga.ai uses the power of generative AI to amplify 1:1 human-centric selling, enabling sales…
News provided by: HGS, Aug 08, 2024, 09:05 ET Award-winning technology delivers instant ROI, lower costs, and improved customer experience CHICAGO and BENGALURU, India, Aug. 8, 2024 /PRNewswire-PRWeb/ — Hinduja Global Solutions (HGS) (listed in BSE & NSE), a leader in technology-led customer experience (CX), today announced the tripling of growth for active users and clients for HGS Agent X, a first-of-its-kind holistic contact center accelerator that incorporates artificial intelligence (AI) for intelligent experience management, making it the cornerstone for top-tier contact center operations. Since its launch in 2022, HGS Agent X has revolutionized productivity, sales, and bottom-line results for over 1,300+ agents across diverse industries worldwide,…
Data compliance expert shares strategies for conducting an assessment for GDPR compliance and highlights benefits that extend beyond GDPR—in a new article from Messaging Architects HOBOKEN, N.J., Aug. 8, 2024 /PRNewswire-PRWeb/ — Messaging Architects, an eMazzanti Technologies Company and compliance expert, provides business leaders with essential guidance regarding conducting Data Protection Impact Assessments (DPIA) to help ensure GDPR compliance. The article first outlines activities that trigger the need for a DPIA. The author then provides tips for completing the assessment successfully and discusses additional benefits organizations gain from conducting a DPIA. The DPIA process involves a risk assessment specifically tailored to strengthening data protection.…
News provided by: Coupa Software , Aug 08, 2024, 09:00 ET Coupa’s AI-driven total spend management platform empowers RingCentral to optimize spend FOSTER CITY, Calif., Aug. 8, 2024 /PRNewswire/ — Coupa, the margin multiplier company, today announced that RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, has deployed Coupa to help optimize its spend and business operations. After a decade of growing revenues, RingCentral was looking to modernize its back-office operations as its business continues to scale. RingCentral chose Coupa to automate processes across sourcing, procurement, risk, and payments. They selected Coupa for its breadth of…
News provided by: HumanFirst , Aug 08, 2024, 12:00 ET With a one-click integration to Conversations, Infobip’s contact center solution, HumanFirst helps enterprise teams leverage LLMs to analyze 100% of their customer data. MONTREAL, Aug. 8, 2024 /PRNewswire/ – HumanFirst, a prompt and data platform, and Infobip, a global cloud communications platform, today announced a collaboration that connects HumanFirst directly to Infobip’s communications suite. The partnership helps enterprise teams leverage large language models (LLMs) to work collaboratively with unstructured data; for small tasks like support call summaries, and complex initiatives like contact center topic modeling. Companies across the globe have adopted an omnichannel approach to…
News provided by: Coveo Solutions Inc., Aug 07, 2024, 08:00 ET Coveo’s generative answering, AI search, and unified personalization features will enhance Optimizely’s content management systems by delivering more relevant, personalized, and scalable digital experiences for enterprises. MONTREAL and SAN FRANCISCO, Aug. 7, 2024 /PRNewswire/ – Coveo (TSX: CVO), the leading enterprise AI platform that brings AI Search and generative AI (GenAI) to every point–of-experience, and Optimizely, the leading digital experience platform provider, today announced a strategic partnership to empower companies to bring AI powered search and relevance across sites to deliver personalized experiences at scale. “We’re excited to partner with Optimizely to help companies fully…
