Author: PRNEWSWIRE

CX

WINNIPEG, MB, Nov. 2, 2023 /PRNewswire/ – IntouchCX, a global leader in contact center and technology solutions, has announced the appointment of Mitul Kotecha and Shane Kozlowich as its new Co-Chief Executive Officers. Kotecha and Kozlowich, who have both been with the company for over a decade, bring a wealth of experience to the role. This leadership change follows Greg Fettes’ immediate transition from Chief Executive Officer to  his new role as Executive Chairman of IntouchCX and Laivly, where he will continue to advise on both companies strategic vision. “Over the last 23 years, I have been fortunate to lead…

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CX

Combining Kyndryl’s end-to-end services with the Dynatrace observability platform to provide business value NEW YORK and WALTHAM, Mass., Nov. 1, 2023 /PRNewswire/ — Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, and Dynatrace (NYSE: DT), the leader in unified observability and security, today announced a global alliance to provide customers with joint offerings to enhance insights and inform business decisions. Kyndryl will leverage its end-to-end services, available through Kyndryl Consult, to drive new business value through Dynatrace solutions. Under the alliance, Kyndryl and Dynatrace will collaborate to provide customers with joint capabilities, including: Kyndryl will also provide its end-to-end services to Dynatrace customers, including application assessment, building and implementing custom…

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FLAGSTAFF, Ariz., Nov. 1, 2023 /PRNewswire/ — Moonshot, an entrepreneurial and workforce development 501(c)3 nonprofit, proudly unveils its inaugural two-year Comprehensive Campaign, aimed at advancing its mission to bolster startups and foster economic prosperity across rural Arizona and beyond. In 2017, Moonshot embarked on a profound rebranding journey, inspired by Flagstaff’s historic role in the Apollo moon landings. Mirroring Flagstaff’s contribution to the triumphant Apollo 11 mission, Moonshot empowers emerging businesses by providing indispensable expertise, unwavering support, and data-driven strategies. While Moonshot has witnessed impressive successes within the startup ecosystem, it grapples with formidable challenges in meeting the burgeoning demands of communities seeking its assistance. In…

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Broadvoice Communications Platforms Highlighted for Supporting Startups and Empowering Growth LOS ANGELES, Nov. 1, 2023 /PRNewswire/ — This week Inc. Business Media recognized Broadvoice as a recipient of the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow. This is the second consecutive year Broadvoice has earned the award, which is based on customer ratings. The 2023 Power Partners list recognizes 389 firms in marketing and advertising, health and wellness, financial services, legal, logistics and productivity, as well as other areas of business that received top marks from clients for being instrumental in helping leadership…

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Response to Google’s latest updates boosts responsiveness score for LSAs, increasing rankings for Scorpion’s clients SALT LAKE CITY, Nov. 1, 2023 /PRNewswire/ — Scorpion, the leading provider of digital marketing technology for local services businesses, today announced new functionality that allows for the activation of message leads within local services ads (LSA) for Scorpion clients. These updates come on the heels of Google’s latest updates to the way LSAs are displayed and ranked, helping Scorpion’s clients maintain a competitive edge in the new LSA landscape and have an advantage in responding to prospects and customers promptly. Scorpion’s clients now benefit from faster response…

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NEW YORK, Nov. 1, 2023 /PRNewswire/ — Optimizely, the leading digital experience platform (DXP), has announced that Zoom is using Optimizely One to build a robust digital foundation to power the organization’s next wave of growth. As laid out on the Opticon mainstage in San Diego, the relationship will continue to be carried out in collaboration with Hero Digital, a transformative customer experience company that has won the Optimizely Partner of the Year for the past two years. Zoom will leverage Optimizely’s expanded stack of tools, now enriched with a single, unified workflow accelerated by AI. As Zoom continues to roll out new capabilities,…

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Findings also indicate most shoppers do not realize the impact of holiday spending at SMBs WALTHAM, Mass., Nov. 1, 2023 /PRNewswire/ — Today, Constant Contact, a digital marketing and automation platform that has helped millions of small businesses and nonprofits globally, issued a special holiday edition of its Small Business Now report. The study evaluates how critical the final three months of the year are to the financial success of small businesses (SMBs), as well as the value of consumer holiday spending and the tactics small businesses are using to drive sales. Constant Contact’s study indicates that the holiday season is more vital to small…

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Crumbl Cookies joins top AI creators including Heather Cooper, Tatiana Tsiguleva, Nicolas Neubert,and Ben Myhre to re-imagine brand marketing using AI SEATTLE, Nov. 1, 2023 /PRNewswire/ – Forum3, a technology company that builds experiences for brands and consumers using emerging technologies, is announcing the launch of Hive3, a new platform that connects brands with generative AI creators to deliver innovative marketing assets. Hive3 mobilizes a passionate community of creators and runs competitions to reimagine brand marketing and uncover future possibilities using AI. Hive3 has been operating in beta mode since July 2023. To date, the platform has hosted 10 community-driven challenges, during which AI creators have competed to deliver the…

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Data intelligence leader honored with five award wins and one honorable mention NEW YORK and BRUSSELS, Nov. 1, 2023 /PRNewswire/ — Collibra, the Data Intelligence company, today announced it received multiple top honors from the MarCom Awards for outstanding achievements in marketing and communications. The company was recognized with two Platinum Awards, three Gold Awards, and one Honorable Mention for creative design, publications, and podcast. Among the projects recognized was The Data Download, a podcast focused on the data community, AI/ML, and data governance education. The MarCom Awards recognize outstanding achievements by creative professionals involved in the concept, direction, design and production of marketing and communications materials and programs.…

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NEW YORK, Nov. 1, 2023 /PRNewswire/ — Chicory, a contextual commerce advertising platform, today announced that it is enhancing and expanding its partnership with Albertsons Companies, a national grocery retailer, through a direct shoppable integration. This new integration offers several benefits, including the capability to send products directly to carts at Albertsons and 15 of its banners via Chicory’s shoppable recipe technology and in-recipe contextual advertisements. This ensures a more seamless shopping experience for Albertsons customers within Chicory’s recipe network. “At Albertsons Companies, we are focused on meeting our customers when and where they are thinking about food, providing them with great value…

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