Author: PRNEWSWIRE

CX

Diabolocom’s AI Solution increases staff productivity, controls pricing, and enhances the customer experience. SAN ANTONIO, Jan. 30, 2024 /PRNewswire/ — Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on its analysis results, recognizes Diabolocom with the 2024 French Product Leadership Award for AI Innovation. The company is a leading contact-center-as-a-service (CCaaS) provider in Europe. By recognizing the value of AI, the company has developed a product portfolio to address the challenges of handling the complexities of increased interactions against a backdrop of higher customer expectations. Leveraging its 18-year experience as a CCaaS provider, Diabolocom trains its AI models with its own data and open…

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CX

EAST GREENWICH, R.I., Jan. 30, 2024 /PRNewswire/ — LoyaltyLoop is excited to announce the launch of a groundbreaking integration with PlanProphet, bringing enhanced capabilities to companies using their CRM and marketing automation platform. Officially announced last week during the PlanProphet Champion Summit in Miami FL, this integration allows printers and graphics companies to leverage LoyaltyLoop customer feedback within PlanProphet. Print and graphic companies can now optimize their operations with the LoyaltyLoop – PlanProphet Integration, creating a more cohesive customer experience. The integration seamlessly transfers LoyaltyLoop customer feedback results and associated data into PlanProphet, enriching the CRM records with valuable insights. PlanProphet users can now…

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BUCHAREST, Romania, Jan. 31, 2024 /PRNewswire/ — Stefanini, a global company with more than 35 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT), and user experience (UX), today announced it has won the 2023 ISG Star of Excellence™ Award, the industry’s premier recognition for technology and business service providers, for consistently demonstrating the highest standards of customer service excellence in the past year, based on direct feedback from enterprise customers. Stefanini received the award in the EMEA Region for Customer Experience during the ISG Sourcing Industry Awards Gala Dinner, November 15,…

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Report highly rated Oracle Configure, Price, Quote (CPQ) for “Completeness of Vision” and “Ability to Execute” AUSTIN, Texas, Jan. 31, 2024 /PRNewswire/ — Oracle has been named a Leader in the 2023 Gartner® Magic Quadrant™ for Configure, Price, and Quote Applications for Oracle Fusion Cloud Configure, Price, Quote (CPQ), part of Oracle Fusion Cloud Customer Experience (CX), for the seventh consecutive year. A copy of the report is available here. Gartner defines configure, price, and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. Of the 16 companies evaluated, Oracle was recognized as a…

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NEW YORK, Jan. 31, 2024 /PRNewswire/ — Animoto, a video editing platform that makes it easy for anyone to create professional videos for marketing, sales, internal communications and more, reported new survey results that showed the impact of video on today’s businesses. The online video-maker shared its “2024’s Top Business Video Trends” report that details how businesses use video, where they are seeing success, and how video will evolve in 2024. Businesses are Making More Videos Than EverA massive 90% of businesses surveyed said they make videos at least once a week. Additionally, one third of those said they make a video every day. And there are no signs of…

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HOUSTON, Jan. 31, 2024 /PRNewswire/ — GHD Digital, the digital transformation business of professional services firm GHD, is the leading provider of innovative, digital transformation services in the $200 billion (USD) global AEC (architecture, engineering and construction) sector, according to recent analysis conducted by independent analyst firm Environmental Financial Consulting Group (EFCG). The newly released report by EFCG evaluated the top 50 companies within the global AEC industry, benchmarking their capabilities, market presence, investment and overall impact. EFCG collects data for benchmarking purposes from AEC companies annually. GHD Digital emerged as an influential leader in all aspects of digital transformation, showcasing its exceptional accomplishments and contributions toward…

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Company to Host Earnings Conference Call on Thursday, February 1, 2024, at 8.30 am ET – Record Revenues of $26.9 million, up 56.4% from year ago, the highest revenue in company’s history- Gross profit and net income both reached historical high of $14.5 million and $6.6 million, respectively; with a 54% gross margin BEIJING, Jan. 31, 2024 /PRNewswire/ — Global Mofy Metaverse Limited (the “Company” or “Global Mofy Metaverse”) (NASDAQ: GMM), a technology solutions provider engaged in virtual content production and digital assets development for the metaverse industry, today reported its financial results for the fiscal year ended September 30, 2023. Fiscal Year 2023 Financial Highlights: For the Years Ended September 30 (in…

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Shaffer will focus on business growth and innovation at Stagwell (STGW) consultancy NEW YORK, Jan. 31, 2024 /PRNewswire/ — Redscout, a brand strategy and design consultancy within Stagwell (NASDAQ: STGW), today announced Ashley Shaffer as its new Chief Marketing Officer (CMO). Ashley brings a wealth of cross-sector brand and executive leadership experience and will supercharge Redscout’s growth and brand consulting work through a focus on strategic innovation and IP. Ashley has previously held strategy and leadership roles at Netflix, IDEO, Preacher, and Outerknown. “My favorite kind of brand work is exactly what Redscout is doing,” she shared. “The caliber of talent, forward-thinking approach, and how the…

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SAN ANTONIO, Jan. 31, 2024 /PRNewswire/ — Vericast today debuted Checking Engine, an industry-first, always on, end-to-end checking acquisition solution to help financial institutions (FI) find new customers at a lower cost per acquisition (CPA). Rooted in data intelligence and grounded in compliance, Vericast’s Checking Engine is designed to improve results while optimizing marketing spend. It is a holistic solution built on the expertise of Vericast with decades of experience in financial institution marketing, privacy, media, and compliance with regulatory matters. Checking Engine features proprietary Vericast technologies and a five-step approach to acquisition consisting of: “Checking acquisition is more challenging than ever, so understanding…

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Siteimprove was selected as the partner of choice based on Siteimprove Inclusivity’s unique product strengths and being listed as a “Strong Performer” in “The Forrester Wave™: Digital Accessibility Platforms, Q4 2023.” BELLEVUE, Wash. and COPENHAGEN, Denmark, Jan. 31, 2024 /PRNewswire/ — Siteimprove, the leading platform empowering brands to stand out with accessible, high-performing digital content experiences, today announced that Merkle, Dentsu’s leading customer experience management (CXM) company, will partner with Siteimprove to build their first-ever accessibility practice. Through this partnership, Merkle will leverage Siteimprove Inclusivity as the foundational technology for building their accessibility practice. This initiative is part of Merkle’s efforts to ensure they can properly…

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