Browsing: generative AI technology

CX

SAS’ MarTech platform integrates with generative AI

By PRNEWSWIRENovember 27, 20230

New marketing assistant available to SAS Customer Intelligence 360 users enables use of generative AI models LAS VEGAS, Sept. 12, 2023 /PRNewswire/…

CX

Ada Introduces Generative Actions, Enabling AI-Powered Customer Service Chatbots to Actually Resolve Customer’s Issues Without Human Intervention

By PRNEWSWIREOctober 12, 20230

Ada’s Generative Actions offers an end to scripted chatbot limitations, enabling AI chatbots to take informed, personalized actions that support…