Compound Growth at 28% Signals a New Phase of Intelligent Virtual Assistants (IVA) Market Expansion MIDDLETON, Mass. , April 15, 2025 /PRNewswire/ — QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Intelligent Virtual Assistants (IVA) Market, signalling a strong growth phase ahead. The new reports – ‘Market Share: Intelligent Virtual Assistants, 2024, Worldwide & Regional Report’ and ‘Market Forecast: Intelligent Virtual Assistants, 2025-2030, Worldwide & Regional Report’ – the market is expected to grow at a compound annual growth rate of 28.00% through 2030. This analysis equips businesses with the strategic intelligence needed to navigate the dynamic IVA landscape and make informed decisions…
Author: PRNEWSWIRE
NEW YORK, April 15, 2025 /PRNewswire/ — Chief Human Resource Officers (CHROs) are more integral than ever in driving business strategy, serving as key advisors to the CEO and board. Bearing this out is new data from The Conference Board: CHRO engagement with the board has increased over the past three years at nearly 70% of public companies surveyed. “The pandemic was a pivotal moment in the evolution of the CHRO role, as companies were forced to rethink workforce management, employee well-being, and organizational resilience. But longer-term economic and business shifts—the advent of AI, a fast-aging population, evolving employee expectations—have cemented the need for…
BASKING RIDGE, N.J., April 15, 2025 /PRNewswire/ — Ascendion is excited to announce that AVA+, our AI-powered software engineering acceleration platform, is now available in the Amazon Web Services (AWS) Marketplace. This makes it easier for AWS customers to access AI-driven engineering solutions to enhance productivity, streamline application development, and ensure trusted AI adoption within a scalable cloud ecosystem. Empowering AWS customers with AI-driven software engineering ASCENDION AVA+ is designed to transform the software development lifecycle by providing a suite of intelligent AI agents that automate key development processes. Now available in AWS Marketplace, the platform enables businesses to build custom AI-powered…
The acquisition extends ActiveCampaign’s cross-channel marketing automation capabilities with native WhatsApp messaging CHICAGO, April 15, 2025 /PRNewswire/ — ActiveCampaign, a leading marketing automation platform, has acquired Mexico City-based Hilos to expand its capabilities and deliver the most advanced WhatsApp automation solution for businesses globally. This acquisition will help ActiveCampaign’s 180,000 customers build conversational experiences specifically designed for the WhatsApp platform, which has over 2.4 billion users and 200 million active business accounts worldwide. Marketing and sales teams can build stronger relationships by focusing on real conversations and one-on-one digital experiences that drive more meaningful connections. This acquisition positions ActiveCampaign as a market leader in WhatsApp…
AUSTIN, Texas, April 15, 2025 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, earned five 2025 Stevie® Awards for Sales and Customer Service, recognizing its AI-powered solutions across customer service, sales, and innovation categories. TTEC’s wins include two Gold, one Silver, and two Bronze Stevie® Awards, showcasing the company’s obsession with enhancing customer and employee experiences through the use of AI-powered technology and data-driven insights. “TTEC’s recognition across multiple categories highlights our commitment to pushing the boundaries of CX innovation,” said John Abou, President of TTEC Engage. “Our AI-driven solutions aren’t just visionary — they’re…
SINGAPORE, April 15, 2025 /PRNewswire/ — AEON, the next-generation AI-powered crypto payment protocol, is proud to announce AEON Pay’s expansion into the Philippines, marking a significant step forward in providing seamless crypto-to-real-world payment solutions. With the integration of QR Ph,the country’s official national QR code standard adopted by the Bangko Sentral ng Pilipinas (BSP), AEON Pay not only ensures seamless interoperability with local payment systems, but also significantly boosts AEON Pay’s ability to onboard more local merchants and everyday users into the Web3 economy. The Philippines has been at the forefront of embracing digital payment innovations. According to BSP, the Philippines is on track to achieve its goal of 50%…
Integration provides global organizations using the Helios platform with simplicity in setting up and managing their global teams’ health benefits to better compete NEW YORK, April 15, 2025 /PRNewswire/ — Helios Global Payments Solutions Inc, the AI-powered global human capital management (HCM) and payments platform, announces its strategic integration with Kota, a fintech, making employee insurance and retirement benefits more accessible. This integration aims to provide health benefits for employees in selected countries outside of the United States, further solidifying Helios’ commitment to simplifying and strengthening the management of global workforces. Renowned for its innovative approach to providing global benefits, Kota offers a wide array of options,…
NEW YORK and LONDON, April 15, 2025 /PRNewswire/ — PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio, the world’s only voice-first omnichannel platform for conversational AI, offering enterprises full control and transparency over AI agents. While PolyAI has been enhancing CX for the world’s most respected consumer brands since 2017, the release of Agent Studio represents the future of efficient, effective, customer-centric voice automation. Agent Studio delivers the richness of generative AI to transform customer support into an AI-driven experience, driving measurable results and immediate operational efficiencies. The platform offers enterprise-grade safety…
LONDON, April 15, 2025 /PRNewswire/ — Ometria today announces that Foot Locker, Inc. (Foot Locker), a leading footwear and apparel retailer, has chosen Ometria as its new Customer Data Platform (CDP) to help accelerate its data-powered customer marketing and deepen relationships with customers as a key pillar of its Lace Up Plan. We believe this strategic decision will help enable Foot Locker to deliver personalized experiences across its key customer channels. With Ometria, Foot Locker will leverage a robust data foundation to enable true personalization at scale, helping to ensure that customer interactions are relevant and engaging across every channel. “We are…
Latest Taxonomy Helps Workforce Experts Map New Occupations & Align on Dynamic Labor Market Shifts with Real-time Jobs Data MOSCOW, Idaho, April 15, 2025 /PRNewswire/ — Lightcast, the trusted provider of global labor market data, analytics, and expert guidance, today launched its latest Lightcast Occupation Taxonomy (LOT), the only global occupation taxonomy that sets the universal standard for labor market occupation and classification data. In its 7th generation, the LOT provides a granular, contextual framework derived from real-world job postings, employee profiles, and official government statistics that brings consistency and structure to workforce data. This global standardization across 1,800+ specialized occupations, 800+ core…