Author: PRNEWSWIRE

Leadership recognition, continued enterprise growth, and category-defining Intentional AI combine to make 2025 LogicGate’s strongest year yet CHICAGO, Jan. 30, 2026 /PRNewswire/ — LogicGate, the leading AI-powered GRC platform for the Enterprise, today announced that the company has achieved a milestone 2025, including recognition as an industry leader and nearly 50% year-over-year ARR growth from large enterprise customers. Over the past year, LogicGate has cemented its status as the AI leader in governance, risk, and compliance (GRC) with new features and offerings that eliminate repetitive work, deliver operational efficiencies, and accelerate time-to-value with data-driven insights. Moreover, LogicGate’s unique approach to Intentional AI and its…

Read More

G2’s answer engine optimization category grew to more than 150 products in just 10 months, earning its first Grid® Report in the company’s 2026 Winter Reports. CHICAGO, Jan. 30, 2026 /PRNewswire/ — G2, the world’s largest and most trusted software marketplace, today announced that its Answer Engine Optimization (AEO) software category has grown from 7 products to over 150 since its launch in March 2025, marking over 2000% growth as B2B companies work to maintain visibility in AI-driven search platforms. The category earned its first Grid® Report in G2’s 2026 Winter Reports, a milestone that signals it has matured into an established market need. The rapid adoption of…

Read More

MIAMI, Jan. 30, 2026 /PRNewswire/ — Digital Silk, a digital agency focused on branding, custom web design, and digital marketing, has published new findings documenting engagement changes observed following the August 14, 2025 relaunch of a redesigned website for a U.S.-based family law firm. The findings are presented in a newly released case study examining how structural updates, content clarity improvements, and revised user flows were applied during the project. The case study shares post-launch analytics observations and outlines how changes to site architecture and navigation aligned with updated content presentation. The case study outlines how changes to site architecture, navigation, and content presentation…

Read More

STOCKHOLM, Jan. 30, 2026 /PRNewswire/ — Sinch has been named a Platinum Winner in the Juniper Research Future Digital Awards for Telco Innovation in the category Best RCS Monetization Solution. The annual awards recognize organizations that have made outstanding contributions to the advancement of digital technologies and demonstrated a proven ability to deliver meaningful customer impact. Sinch earned the top honour for its RCS for Operators solution, which enables mobile operators to launch, scale, and monetize RCS for Business. The solution helps mobile operators to deliver secure, interactive rich messaging experiences that go beyond traditional SMS, with the capabilities needed to bring RCS to market efficiently, drive enterprise adoption, and unlock new revenue streams through next-generation messaging. “Juniper Research has awarded Sinch our Platinum Award for Best RCS Monetisation Solution for its Sinch RCS for Mobile Operators platform. Our judges were impressed with…

Read More

SINGAPORE, Jan. 30, 2026 /PRNewswire/ — To tackle the growing challenges of traffic authenticity in the mobile advertising industry, BIGO Ads, AI-powered programmatic advertising platform under JOYY Inc. (NASDAQ: JOYY), announced an expanded partnership, with Pixalate, a global leader in ad fraud traffic monitoring. This strategic partnership aims to comprehensively enhance the governance of BIGO Ads’ In-App Advertising (IAA) ecosystem, strengthen authenticity verification, optimize risk filtering mechanisms, and jointly promote a more transparent, trustworthy, and reliable mobile advertising environment. Ad Fraud on the Rise: IAA Ecosystem Faces Growing Authenticity Threats As the mobile advertising ecosystem continues to grow, invalid traffic (IVT) is becoming more sophisticated and harder to detect. Fraud tactics—ranging from app bundle spoofing to…

Read More

Original survey data shows that nearly nine out of 10 consumers prefer to speak with a human representative over an AI bot PORTLAND, Ore., Jan. 29, 2026 /PRNewswire/ — ServiceForge, a leading provider of customer service software for skilled trades and home service businesses, announces the release of its new research report, “Keep Service Human.” The report, which examines how consumers truly feel about artificial intelligence in customer service, reveals a clear message: While AI may improve speed, customers still desire authentic human connection, especially when it comes to local and essential services. The complete findings are now available for download from the…

Read More

NEW YORK, Jan. 29, 2026 /PRNewswire/ — Emplifi, a leading CX and social media marketing platform, today announced record growth in customer engagement, AI adoption, and social data expansion across its unified suite of solutions. In 2025, Emplifi clients generated an average of more than 53,000 AI-powered interactions per month and published nearly 600,000 social posts per month, reflecting how brands use the Emplifi platform to scale efficiency and engagement across social media channels. That increased activity is translating directly into stronger performance outcomes within the first year of adopting Emplifi. Even as Instagram experienced a broader decline in median engagement rates, falling…

Read More

Gladly recognized for Best Use of AI in Customer Service and Best AI-Driven Customer Experience in the inaugural year of the AI category SAN FRANCISCO, Jan. 29, 2026 /PRNewswire/ — Gladly, the customer experience platform purpose-built for loyalty, today announced it has won two Gold Stevie® Awards in the 2026 Stevie Awards for Sales & Customer Service. Gladly was recognized for Best Use of AI in Customer Service and Best AI-Driven Customer Experience, earning top honors in a year that introduced AI categories for the first time. The awards recognize Gladly’s differentiated approach to customer experience AI—designed to deliver operational efficiency and…

Read More

Proven global technology leader to drive disciplined growth in cloud modernization and enterprise AI WATERLOO, ON, Jan. 29, 2026 /PRNewswire/ — OpenText Corporation (NASDAQ: OTEX) (TSX: OTEX) (“OpenText” or the “Company”) today announced that its Board of Directors (“Board”) has appointed Ayman Antoun as Chief Executive Officer and a member of the Board, effective April 20, 2026. Mr. Antoun brings more than three decades of global technology, operating discipline and transformation leadership to OpenText, built over a seasoned career in the information technology industry. As President of IBM Americas, he led the company’s largest and most complex business across the U.S., Canada, and Latin…

Read More

Globally recognized for driving brand transformation, accelerating go-to-market strategy, and delivering sustained growth across the advertising and media technology ecosystem AUSTIN, Texas, Jan. 29, 2026 /PRNewswire/ — InMarket, the leader in real-time marketing and measurement, today announces the appointment of Natalie Bastian to Chief Marketing Officer. In this role, Bastian will lead the company’s marketing organization and play a central role in strengthening InMarket’s strategic positioning and long-term enterprise value as a market-shaping advertising technology company. Bastian will be responsible for evolving the company’s go-to-market and growth strategies, sharpening its brand and product narrative, and increasing visibility and relevance among brands and partners…

Read More