Hyper-personalization and relevance will revolutionize go-to-market strategies for brands, retail, and foodservice JACKSONVILLE, Fla., Dec. 10, 2025 /PRNewswire/ — Acosta Group has announced its four consumer predictions for 2026, underscoring the growing importance of personalization and innovation for success and relevancy. In 2026, brands and retailers must commit to transparency and authentic engagement to strengthen consumer trust and build loyalty in an ever-changing marketplace. “Technology and evolving consumer lifestyles continue to reshape the shopping experience, as do the expectations, priorities, and values driving purchases. This creates fresh opportunities for brands, retailers, and foodservice operators to predict consumer needs and drive excitement and trust,” said…
Author: PRNEWSWIRE
Free TrojAI Red Team Report Card Gives Enterprises Insights into AI Model Weaknesses SAINT JOHN, NB and BOSTON, Dec. 9, 2025 /PRNewswire/ — TrojAI, the enterprise security platform for artificial intelligence (AI), today announced the launch of its new TrojAI Red Team Report Card, a free AI security assessment designed to help organizations understand and mitigate risks in frontier and custom AI models. As enterprises accelerate adoption of AI-powered applications and agents, the pressure to identify and reduce behavioral vulnerabilities has never been greater. The TrojAI Red Team Report Card empowers security teams to evaluate their AI model’s exposure to real-world attacks before adversaries…
Combining deep software engineering expertise with the power of Gemini Enterprise, these AI agents deliver production-ready solutions across industries, including finance, healthcare, retail and more NEWTOWN, Pa., Dec. 9, 2025 /PRNewswire/ — EPAM Systems, Inc. (NYSE: EPAM), a leading digital and AI transformation company, today announced the availability of several new, high-impact AI agents on Google Cloud Marketplace. Utilizing an advanced engineering-driven approach, the solutions are production-ready, secure and compliant with enterprise standards — enabling clients to quickly utilize trusted technology while maximizing their cloud spend. This milestone demonstrates EPAM’s commitment to shaping the future of Gemini Enterprise and marks a significant advancement in its 360-degree…
This collaboration expands Expero’s Connected Finance ecosystem with ICE’s cross-asset data and analytics to power modern investor and advisor platforms HOUSTON, Dec. 9, 2025 /PRNewswire/ — Expero, a leader in digital wealth technology and AI-driven user experiences, today announced an agreement with Intercontinental Exchange, Inc. (NYSE: ICE), a leading global provider of technology and data, to bring ICE’s extensive cross-asset data and analytics into Expero’s Connected Finance platform, enabling clients to integrate market data directly into trading, advisor and investor workflows using Expero’s custom-built software components. Together with Expero, ICE is expanding its extensive data distribution capabilities to include widget-based delivery for wealth management, retail investing…
MELVILLE, N.Y. and MINNEAPOLIS and SAN FRANCISCO, Dec. 9, 2025 /PRNewswire/ — Thoma Bravo, a leading software investment firm, today announced that following the completion of its previously announced acquisition of Verint Systems, Inc. (“Verint”) on November 26, 2025, it has combined the global customer experience (CX) automation leader with its portfolio company, Calabrio, to create the industry’s most comprehensive AI-powered CX platform. With the completion of the transaction, Verint Chairman and CEO Dan Bodner will transition to an advisory role. Effective immediately, Mike Lipps, an Operating Partner with Thoma Bravo, will become Chairman of the Board of the combined companies and…
New AI Agent copilot, Forter Prism, investigates transactions, builds dashboards, explores connections across Forter’s merchant network and more NEW YORK, Dec. 9, 2025 /PRNewswire/ — Forter, the Trust Platform for digital commerce, released new AI innovations that deliver enhanced visibility, speed and insights aimed at further improving merchant performance in the 2025 peak shopping season and beyond. AI is fundamentally changing digital commerce, reshaping everything from the customer experience to operations to the tactics used by bad actors. In fact, Forter has seen a 2,107% surge in agentic activity in its network in the last 180 days and a 202% increase in automated fraud attempts…
NEW YORK, Dec. 9, 2025 /PRNewswire/ — Marketing Evolution, a pioneer in marketing analytics, today announced new funding led by existing backer Insight Partners, a global software investor. The investment will accelerate product innovation and go-to-market expansion for its AI-ready data infrastructure — purpose-built to unify, govern, and activate enterprise marketing data across AI-driven and agentic systems. The funding fuels Marketing Evolution’s transformation from analytics leader to trailblazer in AI-ready marketing data infrastructure. Building on its domain-specific heritage and generative-AI foundation, the company is helping enterprises move beyond legacy measurement into an agentic future. “We’re solving the most critical barrier in marketing’s AI…
Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI Supervisor. SUNNYVALE, Calif., Dec. 9, 2025 /PRNewswire/ — Cresta, the leading customer experience AI platform for human and AI agents, launched the Agent Operations Center, a first-of-its-kind unified command hub for all conversations in the contact center – both human and AI-led. The Agent Operations Center empowers supervisors with real-time visibility and instant intervention tools, so enterprises can deliver service that’s accurate, compliant, and consistently on brand. “As AI agents handle more and more customer interactions, businesses need visibility and…
Bringing Together Network Engineering, Autonomous Networks, and Cognitive NOCs to Power Intelligent Network Modernization HYDERABAD, India, Dec. 9, 2025 /PRNewswire/ — Cyient Limited, a global Intelligent Engineering solutions company, announced the inauguration of its new Customer Experience Center (CEC) in Lisbon, Portugal, by Shri Puneet R. Kundal, Honourable Ambassador of India to Portugal and Sukamal Banerjee, Executive Director and CEO, Cyient. The newly launched Lisbon CEC underscores Cyient’s continued commitment to innovation, co-creation, and collaboration with global partners, accelerating network modernization in the connectivity ecosystem. Designed as a dynamic innovation hub, the Lisbon CEC enables customers and partners to experience Cyient’s intelligent solutions…
DELRAY BEACH, Fla., Dec. 9, 2025 /PRNewswire/ — According to MarketsandMarkets™, the global Workforce Management Market is projected to reach USD 13.03 billion by 2030 from USD 8.38 billion in 2025, at a CAGR of 9.2%. The workforce management (WFM) market is driven by the escalating need for improved labor productivity, optimized staffing, and enhanced employee experience across industries. Cloud-based WFM platforms and mobile applications enable real-time visibility into workforce activities, automated time and attendance tracking, and intelligent scheduling, helping organizations reduce labor inefficiencies and improve operational accuracy. The integration of AI and analytics strengthens demand forecasting, skills-based scheduling, and compliance automation, allowing businesses to…