SAN JOSE, Calif., Oct. 10, 2024 /PRNewswire/ — SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, has announced the winners and finalists of the 2024 Support Experience Awards. The awards celebrate organizations, teams, and individuals who have made exceptional strides in transforming customer support with tangible business outcomes, while elevating customer and employee experiences. Now in its second year, the Support Experience Awards received over 50 submissions, highlighting innovative approaches that set new standards in the industry. A panel of expert judges, including Al Hahn, David Kay, Judith Platz, and Francoise Tourniaire, evaluated each submission based on creativity, innovation, process improvements, and…
Author: PRNEWSWIRE
BRUSSELS, Oct. 10, 2024 /PRNewswire/ — Stefanini Group, a global tech multinational that assists customers in their digital transformation, has appointed Farlei Kothe as the CEO for the NA, EMEA, and APAC regions. With over 15 years of experience at Stefanini, Farlei Kothe’s leadership aims to drive efficiency and strengthen Stefanini’s market position across key regions. Stefanini aims to integrate its teams across these regions, ensuring seamless collaboration and operational excellence. By uniting resources, the company wants to offer a unified, consistent client experience. “Our focus is to drive results. We are aligning our teams across the NA, EMEA, and APAC regions to break…
Stands alone at the forefront of digital experience transformation and innovation SAN FRANCISCO, Oct. 10, 2024 /PRNewswire/ — Sitecore®, a global leader in digital experience software, today announced that it surpassed $500 million in annual recurring revenue (ARR) in its recently closed fiscal year 2024. The surge in demand for Sitecore’s composable digital experience platform (DXP) is fueled by enterprise marketing teams looking to easily control their global content lifecycle from strategy to delivery, build connected customer experiences faster with data and AI, and deliver experiences across digital platforms to differentiate their brands. Sitecore pioneered the content management system (CMS) market and leads today with a composable,…
HONG KONG, Oct. 10, 2024 /PRNewswire/ — FlexClip, PearlMountain Limited’s flagship video creation platform, has recently introduced a suite of new AI tools, including AI Photo Colorizer, AI Photo Restoration, AI Image Upscaler, AI Image Extender, and AI Face Swap. These new tools are crafted to provide users with innovative and user-friendly solutions for image editing. At it’s core, FlexClip’s latest update offers powerful AI tools like AI Photo Colorizer, AI Photo Restoration, and AI Image Upscaler. These tools allow users to colorize black-and-white photos, repair damaged images, and enhance resolution. Ideal for restoring cherished memories or improving image quality for digital platforms, these features…
Global Advertisers Can Now Benefit from AI-Driven Content Block Lists and Increased Brand Suitability When Advertising on Facebook and Instagram Feed and Reels NEW YORK, Oct. 10, 2024 /PRNewswire/ — Integral Ad Science (Nasdaq: IAS), a leading global media measurement and optimization platform, today announced a new test with Meta of a first-to-market optimization solution for advertisers. IAS’s third-party Content Block List solution for ads on Facebook and Instagram Feed and Reels will offer global advertisers the ability to automatically avoid placing ads next to content they deem unsuitable for their brand, as aligned to industry standards. This solution is open to IAS…
BEIJING, Oct. 10, 2024 /PRNewswire/ — Datasea Inc. (Nasdaq: DTSS) (“Datasea” or the “Company”), a Nevada-registered digital technology company focused on innovations in acoustics high-tech and 5G AI multimodal digital technologies, today pre-announced that its revenue for the first quarter of fiscal year 2025, ending September 30, 2024, is expected to be approximately $22.7 million. This represents an increase of approximately $15.8 million, or 230%, compared to $6.88 million in revenue for the first quarter of fiscal year 2024. The projected revenue almost matches the Company’s full revenue for fiscal year 2024, which was approximately $23.98 million. The strong revenue growth is primarily attributable to the rapid expansion of Datasea’s…
Industry veterans Kevin Mitchell and Lake Stockdreher join to bolster sales, marketing, and partnership functions for the broadband industry’s purpose-built digital experience platform ALPHARETTA, Ga., Oct. 10, 2024 /PRNewswire/ — GOCare, a SaaS provider of digital experience software, announced today that two experienced industry veterans have joined the leadership team to help drive the next phase of growth for the company. Joining GOCare are Lake Stockdreher as Director of Sales and Kevin Mitchell as Vice President of Marketing and Partners. GOCare is also investing in enhancing broadband service provider customer relationships as Kevin McFeeley moves to a new role as Director of Account Management. These new roles will be…
Creators can now unlock best-in-class content creation and monetization tools for an easy workflow, big cost savings, and increased revenue CHICAGO, Oct. 9, 2024 /PRNewswire/ — Mavely, the Everyday Influencer Platform®, today announced two new integrations for creators within their platform in partnership with LinkDM and Button, as well as updates to their influencer storefront product Mavely MyShop. These integrations add to Mavely’s robust suite of tools and give Mavely creators access to critical technology for free, with exclusive feature expansions – helping them execute smarter and more powerful content creation while realizing thousands of dollars in cost savings each year. “Our goal is to make content creation…
Cortex represents a significant advancement in Liftoff’s ML technology infrastructure, enabling faster product innovation and more effective ad campaigns. REDWOOD CITY, Calif., Oct. 9, 2024 /PRNewswire/ — Liftoff today announced the launch of its next-gen machine learning platform, Cortex. By tailoring neural network models to improve campaign effectiveness, Cortex represents a significant step forward in the application of machine learning for advertising technology. Built upon years of innovation, Cortex significantly enhances computing power, enabling greater pattern recognition and processing data at over 10x the capacity of logistic regression models. This increased processing ability allows Cortex to utilize more unique signals from Liftoff’s platform, including…
SAN FRANCISCO, Oct. 9, 2024 /PRNewswire/ — Together, Instacart (NASDAQ: CART) and Roku (NASDAQ: ROKU) are making TV moments shoppable for high-intent customers. In an expanded partnership, the leading grocery technology company in North America and the #1 TV streaming platform in the U.S. are providing the massive scale and valuable insights that consumer-packaged goods (CPG) advertisers need to connect with relevant audiences. With interactive ad formats, enhanced targeting capabilities, and closed-loop measurement, these brands can now get more from their advertising efforts—and consumers are one step closer to effortless and personalized shopping experiences while watching TV in the comfort of their homes. Instacart and Roku first…