SAN FRANCISCO, Aug. 30, 2023 /PRNewswire/ — Genesys®, a global cloud leader in AI-powered experience orchestration, today reported results for the second quarter of its fiscal year 2024 (May 1 –July 31, 2023), during which the Genesys Cloud CX™ platform surpassed 1 million users and ended the period with nearly $1.2 billion in annual recurring revenuei. As the Contact Center as a Service (CCaaS) platform of choice, Genesys Cloud CX continued its strong gains with over 50% year-over-year revenue growth for the second quarter, compared to the same period in the prior year. “Quarter after quarter, our results show that our customers, partners and industry experts have confidence in…
Author: PRNEWSWIRE
Read More
DOWNERS GROVE, Ill., Aug. 29, 2023 /PRNewswire/ — Allant Group LLC, a data-driven audience orchestration solution provider, is pleased to announce the launch of its Audience Attribute Marketplace, a subscription-based service, giving users seamless access to 2B+ audience members and 1300+ attributes. Built on its Audience Management Platform (AMP+), Allant has partnered with over 25 audience attribute providers, including complimentary and enhanced data compilers, giving users easy access to multiple data sources, assembled in one place. Allant’s Audience Attribute Marketplace delivers unparalleled efficiency, accuracy, and speed, allowing users to activate audience profiles quickly – in hours, instead of days or weeks. Definitive use…
PHOENIX, Aug. 30, 2023 /PRNewswire/ — Colling Media, a forefront player in Arizona’s advertising landscape, is thrilled to announce its recent recognition by the Phoenix Business Journal (PBJ) for two Top-10 rankings in the ‘Largest Phoenix-Area Advertising Agencies’ categories. Both rankings highlight the agency’s rapid growth, billing success, and full-time employee count. Colling Media’s Top-10 Categories: “We’re so proud of our team and their commitment to our clients. It’s their passion and expertise that continue to help us grow as we serve some of Arizona’s largest businesses,” stated Doug Campbell, President. The list, compiled by PBJ, highlights the Largest Phoenix-Area Advertising Agencies and surveys key information points such…
ST. LOUIS, Aug. 30, 2023 /PRNewswire/ — Capacity, an AI-powered support automation platform, today announced the acquisitions of Denim Social and LumenVox. Capacity’s support automation platform empowers teams to do their best work and deliver valuable customer experiences across channels. With the addition of Denim Social and LumenVox’s products, the platform is charting a course to provide solutions that define the future of work and omnichannel customer engagement for its 1,900+ customers across numerous industries. Capacity’s acquisitions of Denim Social and LumenVox are fueling its transformation from a self-service, single channel tool to an omnichannel support and engagement automation platform. Whether providing…
CHICAGO, Aug. 30, 2023 /PRNewswire/ — Hero Digital, a leading customer experience transformation company, announces that it has been selected as the winner of the “Customer Experience Innovator of the Year” award in the 6th annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global marketing, sales and advertising technology industry today. Using Customer Data Platforms (CDPs), Hero Digital helps businesses gain a wide-angle view of customer data and actionable audience segments. These platforms offer first-class data integration, customer activation, creative personalization, and real-time data. CDPs drive meaningful personalization by moving…
NEW YORK, Aug. 30, 2023 /PRNewswire/ — Innovid (NYSE: CTV), an independent advertising platform for the delivery, personalization, and measurement of converged TV across linear, CTV, and digital, today announced the hire of Sarah Ripmaster as Senior Vice President, Strategic Accounts. Based in Chicago, she will report to Tim Braz, Executive Vice President, Global Sales. In this role, Ripmaster will be responsible for growing and leading the strategic accounts team, which focuses on Innovid’s largest brand advertisers and their associated agency holding companies. Ripmaster will be working closely with the world’s biggest marketers to drive long-term business value through Innovid’s unified advertising platform, spanning ad serving, creative management, and…
MUNICH, Aug. 29, 2023 /PRNewswire/ — commercetools, the leader in digital commerce, today announced that for the third year in a row, it has received the 2023 Google Cloud Industry Solution Technology Partner of the Year Award for Retail Digital Growth. The composable commerce provider was once again recognized for its achievements in the Google Cloud ecosystem, giving joint customers access to best-of-breed commerce technologies that can be combined into a unique architecture that addresses specific business needs. With more than 30 joint customers, including Danone, Ulta Beauty and Lululemon, commercetools enables global enterprises to provide omnichannel eCommerce experiences while offering the flexibility…
PHILADELPHIA, Aug. 30, 2023 /PRNewswire/ — Philadelphia based marketing firm, beMarketing has recently been recognized locally and nationally for their success. In addition to securing spots on two of Philadelphia’s most esteemed business lists – the 2023 Philadelphia100® and Philadelphia Business Journal’s Soaring 76 lists, the firm was recently shortlisted in all three categories they applied for by the prestigious US Search Awards held annually to recognize the ever-expanding world of search marketing as well as securing a nomination by the Netty Awards which honors top leaders & companies in the digital space. Reflecting on this achievement, Founder & CEO of beMarketing Brandon Rost remarked, “These recent recognitions showcase the incredible…
SAN DIEGO, Aug. 29, 2023 /PRNewswire/ — SOCi Inc., a leading CoMarketing Cloud for multi-location enterprises, today introduces Genius Social | Engagements, which uses AI to quickly generate personalized, on-brand responses to all engagement types and social networks. This newest Genius solution is an extension of SOCi Social, the intelligent solution for all national and local social media needs for multi-location enterprises. The digital landscape is rapidly evolving. With heightened consumer expectations, local businesses simply having an online presence isn’t enough. The new norm? Delivering quick, tailored, and on-brand messages. The challenge? Doing so without overextending resources or compromising on quality. “Genius Social |…
SAN JOSE, Calif., Aug. 30, 2023 /PRNewswire/ — DTEN, a leading provider of collaborative communication solutions, announces its strategic partnerships with TD SYNNEX, a leading global distributor and solutions aggregator with a presence in Canada, and PAG, a Canadian manufacturers representative firm which specializes in sales and technical support. These partnerships reinforce DTEN’s commitment to serving the Canadian market and expanding its reach, while delivering exceptional customer experiences and empowering organizations to enhance collaboration and productivity. The partnership with TD SYNNEX marks a significant milestone for DTEN, as it ensures DTEN products are readily available and in stock in Canada. Established dealers now have…