ARMONK, N.Y., Jan. 8, 2024 /PRNewswire/ — As the retail landscape faces mounting pressure from evolving consumer expectations and economic headwinds, a new global study from the IBM (NYSE: IBM) Institute for Business Value, reveals a widening gap between shopper demands and the current retail offering. The third biennial consumer study*, “Revolutionize retail with AI everywhere: Customers won’t wait,” surveyed nearly 20,000 global consumers and reveals a dissatisfaction with retail experiences, with only 9% of consumers surveyed saying they are content with in-store and 14% content with online shopping. Yet technology could play an important role in enhancing the overall shopping experience, with over…
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Wargin will oversee the company’s global product organization. BOSTON, Jan. 8, 2024 /PRNewswire/ — Dyad, a leading provider of insurance software and services, announced today that Jeff Wargin has joined the company as Chief Product Officer (CPO). Wargin will lead Product Management for the global Dyad organization. Wargin will report to Krista Weaver, President and COO. Wargin joins Dyad with over 25 years in the P&C Insurance software market, focused on bringing innovative, future-proof products and solutions to insurers and others within the value chain. Jeff’s background is in technology, but his work experience has provided him with a deep understanding of the complexities of the P&C…
Cresta’s Integrated Suite of Intelligent Products Recognized for Improving Customer Service PALO ALTO, Calif., Jan. 8, 2024 /PRNewswire/ — Cresta announced today that TMC, a global, integrated media company, has honored Cresta’s Integrated Suite of Intelligent Products with its 2023 Future of Work Agent Experience Award. Cresta is creating a better working experience, with AI-powered capabilities that empower contact center agents and managers with tools and technology to augment everything they do – resulting in up to 50% less agent attrition and a reduction in new agent ramp time of up to two weeks. Cresta’s suite of intelligent products effectively ease major pain points –…
NEW YORK, Jan. 8, 2024 /PRNewswire/ — Group Black, a trailblazing Black-owned media company dedicated to connecting brands with diverse audiences, proudly unveils a few groundbreaking initiatives for 2024. At the top of the year, the company will introduce the first-of-its-kind Group Black Audience and Insight Platform, a category-leading solution. Group Black also announces an innovative partnership with Zeta Global (NYSE: ZETA), the AI-Powered Marketing Cloud. These initiatives mark a significant leap for Group Black, offering exclusive avenues for brand growth focusing on relevance, resonance, and reach, particularly within the Black and Hispanic sectors. “Entering the new year with these capabilities is groundbreaking…
Leading conversation analytics platform streamlines business objectives and saves customers time and money MILLERSVILLE, Md., Jan. 8, 2024 /PRNewswire/ — CallTrackingMetrics, a global conversation analytics company, today announced the launch of four new personalized plans in 2024 – Marketing Lite, Marketing Pro, Sales Engage and Enterprise. The plans are designed to meet the changing needs of marketers, sales and lead generation teams and enterprise organizations by providing customizable tools and resources to power users’ unique digital marketing goals. “Businesses today need flexibility in their marketing tools — whether they’re a 5-person startup or 500-person enterprise, everyone has unique objectives and KPIs to hit,”…
Team Epiphany brings influence, experiential, and multi-cultural marketing capabilities to the Constellation network NEW YORK, Jan. 5, 2024 /PRNewswire/ — Stagwell (NASDAQ: STGW), the challenger network built to transform marketing, has acquired Team Epiphany, a consumer marketing agency specializing in cultural relevance, experiential, progressive multi-cultural marketing, and influencer integration. Team Epiphany joins Stagwell’s Constellation network, further widening its bench of world-class culture-shaping agencies, which include 72andSunny, Instrument, and The Harris Poll, among others. Launched in 2004, Team Epiphany pioneered influencer marketing as a term before Twitter or Instagram even existed. Through the power of business-proven personal relationships and integrated creative,…
Seasoned leader expands role to reinforce Lumen’s customer focused transformation and growth DENVER, Jan. 5, 2024 /PRNewswire/ — Lumen Technologies (NYSE: LUMN) names Ashley Haynes-Gaspar as Executive Vice President and Chief Revenue Officer. Formerly Executive Vice President – Customer Experience Officer, Wholesale and International, Haynes-Gaspar brings her extensive technology and commercial leadership experience to this new role. Haynes-Gaspar will lead a team focused on accelerating Lumen’s growth. This team consolidates Lumen’s commercial divisions to drive business results, address customer needs, and achieve commercial excellence. Jay Barrows, Lumen’s EVP of Enterprise Sales and Public Sector, will report to Haynes-Gaspar, maintaining a customer-centric…
SÃO PAULO, Jan. 8, 2024 /PRNewswire/ — OKX, a leading global Web3 technology company and crypto exchange, today announced the launch of its “Trade Like a Pro” campaign in Brazil. The series highlights the stories of three prominent Brazilian crypto traders – Rodrigo, Alexandre, and Luiz – who leverage the OKX platform for their trading activities. The series presents three experienced traders sharing why they moved to OKX, highlighting their favorite features of the platform. Rodrigo explains how easy the platform is to use and the importance of it being localized for Brazil. Alexandre explores how to manage risks and…
VANCOUVER, BC, Jan. 4, 2024 /PRNewswire/ – Thinkific Labs Inc. (“Thinkific”) (TSX: THNC), a leading platform for creating, marketing, and selling online learning products, today announced that management will be presenting at the 26th Annual Needham Growth Conference on January 19, 2024 at 2:15 PM ET. A webcast of management’s presentation will be available on the Thinkific website under the Events section at Thinkific Labs Inc. – Events & Presentations – Events. About Thinkific Thinkific (TSX: THNC) makes it simple for Creator Educators and established businesses of any size to scale and generate revenue by teaching what they know. Our Platform gives businesses everything they need to build,…
DUBLIN, Jan. 4, 2024 /PRNewswire/ — The “Digital Trends for the CMS: Market Insights for Content Leaders” report has been added to ResearchAndMarkets.com’s offering. Stay ahead in the digital economy by leveraging these actionable insights and understanding the CMS landscape. The report visualizes over 20 quantitative insights about the CMS and related digital marketing practices as infographics at the conclusion, ensuring that the subject matter can be readily grasped and shared internally. Visual learners rejoice! Infographics make this qualitative and quantitative analysis readily comprehensible. Immediately understand the intricacies of the CMS, glean the preferences of digital builders, discover critical requirements of online visitors, and grasp effective…