Author: PRNEWSWIRE

CX

Data highlights ways AI brings 24/7 immediacy, with automation and personalization, for continuous engagement across diverse communications channels HOLMDEL, N.J., Jan. 24, 2024 /PRNewswire/ — Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has released its Global Customer Engagement Report 2024. The 12th annual report outlines data and insights into customer communications preferences with businesses, highlighting emerging trends that emphasize the need to augment these interactions with artificial intelligence (AI) to enhance customer engagement. AI’s Role to Reduce Frustration and Deliver Great CX The data revealed consumers continue to prefer a range of channel options…

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Growing demand for personalized video communications drives company expansion DAPHNE, Ala., Jan. 24, 2024 /PRNewswire/ — HeartLegacy, home to the SalesMail video app, recently announced new hires to its sales and marketing teams. These hires address growing demand for personalized video communications in the multifamily and senior living markets. New hires include: Trusted by senior living and multifamily professionals since 2019, SalesMail lets users send branded and personalized video messages from their smartphone, desktop, and CRM. Users report they build trust more quickly, stand out from competitors, develop stronger relationships with target audiences, and get results faster. A nearly flawless App Store rating reflects the ease-of-use…

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Category Leadership Recognition, Significant Increase in Enterprise Sales Segment, and AI and Automation Releases Highlight Notable Achievements CHICAGO, Jan. 24, 2024 /PRNewswire/ — LogicGate, a leading provider of Governance, Risk, and Compliance (GRC) solutions through its Risk Cloud® platform, today announced record growth in 2023 positioning the company for accelerated progress and performance in 2024. LogicGate is at the forefront of GRC advancement, demonstrated by the company’s expanded innovation pipeline, enriched end-user experience, increased enterprise customer base, coveted industry recognition and its distinctive company culture that has attracted and retained talented human capital. LogicGate’s commitment to accelerating GRC was recognized in December when named a…

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NEW YORK, Jan. 24, 2024 /PRNewswire/ — Klarna, the AI powered global payments network and shopping assistant, today announced its entry into the subscription service model with the launch of Klarna Plus, issued by WebBank, now available to eligible US consumers through the Klarna app for a monthly fee of $7.99*. Klarna Plus allows members to maximize their Klarna experience through access to a variety of features and offers, including waived service fees on Klarna’s One Time Card product, double rewards points, and access to special deals with popular brands. “Today marks an exciting milestone for Klarna with the introduction of our first-ever premium subscription…

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Raptive Expands Bench to Build More Capabilities to Serve Creators and Advertisers NEW YORK, Jan. 24, 2024 /PRNewswire/ — Raptive announced today the appointment of Mike Scatterday as the Senior Vice President of Creator Commerce. Scatterday is one of several strategic hires focused on expanding and developing new resources for creators and advertisers. In his role, Scatterday will spearhead the acceleration of the company’s affiliate products and services strategy, and be responsible for developing new commerce capabilities to help Raptive’s more than 5,000 creators build diversified revenue opportunities. “Since joining Raptive, I’ve seen how much opportunity we have to further expand our revenue solutions for our…

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EL SEGUNDO, Calif., Jan. 23, 2024 /PRNewswire/ — Wpromote has been named one of the top three digital agencies in Ad Age Best Places to Work 2024, an annual ranking of companies that lead the pack in factors ranging from pay and benefits to corporate culture and leadership. 2024 is Wpromote’s seventh year on Ad Age Best Places to Work, which honors 50 companies that did a standout job over the past year as challenges hit the ad industry, including an unsettled economy, changing media market, and tight talent pool. Megan Swisher Fanning, Wpromote’s Chief People Officer, emphasized that “Our people are our most valuable…

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BEIJING, Jan. 23, 2024 /PRNewswire/ — Datasea Inc., (NASDAQ: DTSS) (“Datasea” or the “Company”), a Nevada incorporated digital technology corporation engaged in converging and innovative business segments for intelligent acoustics and 5G messaging technology in China pre-announced that its revenue for the first six months, ended December 31, 2023, of its fiscal year ended June 30, 2024, is expected to be approximately $18.2 million. This would represent an increase of approximately $16.6 million and growth of approximately 1,037.5% as compared to approximately $1.6 million in revenue that the Company recorded for first half of its fiscal year ended June 30, 2023. This is also approximately 160% higher than the approximately $7.0 million in revenue recorded for the…

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New Platform Aligns Haven Tower’s Award-Winning Strategic Communications Expertise with Branding and Marketing Solutions to Support Wealth Management Enterprises at Each Stage of their Business Life Cycle Delivers Project-Based Outsourced Chief Marketing Officer Services, Including Brand Strategy, Web Development, Social Media and Digital Marketing Katherine Paulson, Haven Tower Partner & Head of Digital Marketing Strategies, to Lead Platform as Managing Partner, Overseeing Select Stable of Curated Third-Party Solutions Providers LOS ANGELES, Jan. 23, 2024 /PRNewswire/ — Haven Tower Group, LLC (“Haven Tower”), the leading strategic communications agency for the wealth management industry, today announced the launch of Haven Mark Partners (“Haven Mark”),…

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SAN MATEO, Calif., Jan. 23, 2024 /PRNewswire/ — Verkada, a leader in cloud-managed enterprise building security and management, today announced new investments to continue growing its go-to-market function. With the arrival of new leaders in demand generation, field marketing, channel, and product marketing, the company will build on momentum from 2023 to expand and enrich customer and partner relationships in the year ahead. Richard Rogers joins Verkada to lead Global Demand Gen & Field Marketing; Priyanka Srinivasan as head of Product Marketing; and Adee McAninch as head of Global Channel Marketing. “Having a strong and seasoned marketing team helps us go above and beyond in all aspects of…

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SINGAPORE, Jan. 23, 2024 /PRNewswire/ — Analytic Edge, a leading provider of marketing and sales analytics solutions, announced the launch of Analytic Edge Qube, a Software as a Service (SaaS) platform that provides companies with an all-in-one toolkit for marketing analytics.The Analytic Edge Qube platform brings together a comprehensive suite of solutions including – Demand DriversTM for always-on Marketing Mix Modeling (MMM), SynTestTM for AI powered Test and Learn, PriceSenseTM for pricing and promotion analytics, and PowerViewTM for analytics visualization. The platform provides marketers with all the analytics tools they need to deliver improved marketing effectiveness and marketing Return on Investment (ROI). Today, companies face two major challenges…

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