Take 5 Oil Change more than doubled monthly search impressions after using Chatmeter to optimize local listings
SAN DIEGO, Aug. 28, 2025 /PRNewswire/ — Chatmeter, the multi-location customer intelligence platform, has been recognized as the Best SEO Platform in the 2025 Digiday Technology Awards. Chatmeter’s entry highlighted how Take 5 Oil Change, an automotive services brand with 1,200+ locations, used its platform to optimize local listings to more than double monthly search impressions.
“For multi-location brands, a strong reputation in local markets can make or break success,” said John Mazur, CEO of Chatmeter. “Our Pulse Ai platform delivers true customer intelligence by analyzing all customer feedback to deliver actionable insights that help businesses win every local market, understand their customers and minimize risk. This recognition reinforces Chatmeter’s strengths for multi-location businesses in terms of building their reputations, improving online visibility and improving customer experience across every location, at scale.”
Take 5 Oil Change used Chatmeter’s AI-powered Signals feedback tool to analyze customer reviews at scale, and identify opportunities to improve the customer experience, drive a higher volume of positive reviews, and improve local listings. Review volume increased by 33%, helping Take 5 Oil Change locations further establish themselves as trustworthy local services.
Additionally, Take 5 Oil Change used Chatmeter to update each of its local listings with key terms and categories. To keep content fresh and unique for each listing, the company used Chatmeter’s Review Builder Widget to spotlight recent customer reviews, offering authentic, trustworthy content for consumers researching their services.
“Chatmeter has been instrumental to winning in local markets,” said Mike DeTrana, vice president of marketing at Take 5 Oil Change. “The platform makes it easy to keep all our listings accurate and up to date in one dashboard. This consistency has helped us improve organic traffic, driving meaningful business impact.”
The Digiday Technology Awards celebrate companies like Chatmeter that embrace AI and automation to drive performance across platforms and channels. Chatmeter’s Pulse Ai enables brands to analyze reviews at scale to spot emerging reputational risks, understand what customers really want, and identify competitive opportunities. Chatmeter helps multi-location businesses stand out in crowded markets and drive more foot traffic by optimizing every local listing, from Google Business Profiles to Apple Maps.
To learn more, visit www.chatmeter.com.
About Chatmeter
Chatmeter is a groundbreaking intelligence platform purpose-built to help multi-location businesses turn customer feedback into actionable insights and search rankings into real revenue. Using generative AI and other proprietary AI models, the Chatmeter platform analyzes millions of customer interactions across reviews, surveys, images and social media to help the world’s largest businesses understand what customers really care about, what their real business risks are, how to compete and win in local markets and more.
SOURCE Chatmeter